Variable pricing in long-term mobile phone contracts

Help

When people want a mobile phone contract they will either sign up for Pay-as-you-go, or take out a long-term contract with a network provider.

But many customers don't realise that monthly payments can go up during the course of the contract.

Customers of the 3 Network on Monday are witnessing a 3.6% rise in their tariff, following similar rises from other companies.

The consumer group Which? has said that up to 10m customers could have been affected by price changes in phone contracts.

Clare Francis from MoneySupermarket discussed the pricing scheme on BBC Breakfast News.

BBC © 2014 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.