Mass Effect 3 row prompts change to add 'further closure'

A character from Mass Effect 3 A change to the ending would be "unprecedented", says IGN's Keza MacDonald

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Gamers unhappy with the endings of Mass Effect 3 will get "further closure" thanks to new added content, developer Bioware has announced.

Large numbers of fans had complained that the finale to the popular saga did not live up expectations.

The company said they would provide a number of "game content initiatives" to clarify aspects of the game's plotline.

In a blog post, Bioware co-founder Ray Muzyka described the feedback as "incredibly painful".

"Our first instinct is to defend our work and point to the high ratings offered by critics - but out of respect to our fans, we need to accept the criticism and feedback with humility," he said.

Gamers flocked to forums shortly after the game's release earlier this month to complain that the game's different endings were underwhelming.

Through the series, which made its debut in 2007, players would make choices over how to continue within the game. They been promised that these decisions, of which there were over 1000, would impact the conclusion.

However, thousands complained that Mass Effect 3 only had three alternative endings, with no significant differences between them.

As part of their campaign to have the game changed, supporters have raised more than $70,000 (£44,000) for a children's charity.

Start Quote

Mass Effect provokes an intense range of highly personal emotions in the player”

End Quote Ray Muzyka Bioware
'Passionate reaction'

Mr Muzyka continued: "Mass Effect 3 concludes a trilogy with so much player control and ownership of the story that it was hard for us to predict the range of emotions players would feel when they finished playing through it.

"The journey you undertake in Mass Effect provokes an intense range of highly personal emotions in the player; even so, the passionate reaction of some of our most loyal players to the current endings in Mass Effect 3 is something that has genuinely surprised us."

It remains to be seen how Bioware will work in the changes in order to satisfy the disgruntled gamers.

Keza MacDonald, UK games editor for, said: "It's highly unusual for a developer to release downloadable content [DLC] that actually alters the ending of a game - usually it comes in the form of extra missions or more story details for people who want them.

"Games like Portal and Fallout 3 have had their endings altered slightly to accommodate DLC or a sequel, but that wasn't a reaction to fan requests. It's not certain that Bioware actually will change the ending, but if they do, it'd be pretty much unprecedented."


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  • rate this

    Comment number 68.

    There's really no need for everyone to stand around and shake their head at this. It isn't just over-entitled kids throwing a tantrum, there are a large number of reasonable and sane human beings who just feel that a large mistake has been made.

    The ending was rushed and mishandled. Bad enough for a TV series, but in an interactive story it's ten times worse. Now they'll fix it. End of story.

  • rate this

    Comment number 67.

    Seriously, all you naysayers, read this newspost from Penny Arcade containing one of the creators of PA's opinion. IT MAKES SENSE. (contains swearing and spoilers)

    By the way, I was unhappy with the way Sonic the Hedgehog 2 ended. I feel I was promised more platforms and more gold rings. Can I demand DLC?

  • rate this

    Comment number 66.

    ME3 ending wasn't a slap in the face, it was a punch in the face then they kicked you when you were down then spat in you. The only thing worth saving in the really nice sentiment after the credits, but that's nothing for what it's worth.

  • Comment number 65.

    This comment was removed because the moderators found it broke the house rules. Explain.

  • rate this

    Comment number 64.

    People don't recall that Sir Arthur Conan Doyle tried to get rid of Sherlock Holmes but fan outcry and demand made him reconsider & resurrect him. Gamers with a 5 year/3 game run where Decisions mattered want a satisfactory set of endings. No one is having a tantrum as some game reviewers are saying about their own audience. They are simply trying to get a proper farewell to a great franchise.

  • rate this

    Comment number 63.

    Many of the users complaining have a full grounding in the lore and the game contradicts lore in a lot of ways.

    The idea of the reapers saving organics was stupid. It flew in the face of the main themes of the game (i.e. shepard can pick a fourth option and the geth only fought for survival).

    It also introduces massive plot holes that completly invalidate the first game.

  • rate this

    Comment number 62.

    I can't believe this is happening. This is a bad day for the future of games when people complaining changes the developers - who have been working for YEARS and already delayed the launch of this game, which everyone also complained about (I worked in a Game store when it happened) - hard work back on them.

    This happened to TV years ago. "I don't like it. I'll complain and have it taken off."

  • rate this

    Comment number 61.

    As a Mass Effect fan it's difficult to say what a slap in the face the ending felt like.

    It was fantastic the whole way through. Immersive interactive storytelling. Missions varied greatly depending on your previous choices, expectations were raised for a promised ending that showed the consequences of our actions.

    Instead it was so nonsensical and out of place we questioned the writer's sanity.

  • rate this

    Comment number 60.

    @56 LukeyGuy


    If you had 100% in Galaxy of War and chose to destroy the Reapers, you see a post-credits scene where he survives. I saw it myself.

  • rate this

    Comment number 59.

    Keza McDonald's comments are misleading. Bethesda did indeed change Fallout 3 due to fan reaction, Todd McFarlane has said so publicly and repeatedly. That is a matter of record.

    Bethesda are not alone. Square Enix have even gone so far as to completely rework Final Fantasy 13 in response to it's poor reception.

    There are many, many industry precedents for an alteration.

  • rate this

    Comment number 58.

    Oh and a comment from IGN who only this week released sketches on youtube ridiculing gamers for their oppinions about the abismal endings. This is AFTER we discover an IGN staff member had a fully voiced character role in the game. As the saying goes, ignorant starts with IGN.

  • rate this

    Comment number 57.

    As said by a few the multitudes of players who have complained are the same players who complain when they want eye-candy over gameplay in games, and then complain when there is none. It is also obvious that most if not all of the complainers didn't follow the lore of Mass Effect fully to understand the 3 endings. Welcome to the 21st Century where games are going downhill.

  • rate this

    Comment number 56.

    After completing the game last weekend, I joined the ranks of those gamers that were disappointed by the ending. After 5 years of buying into amazing planets, characters and choices... there was no way to save Shepard. It was like a punch in the face.

  • rate this

    Comment number 55.

    Anyone who played this game didnt just do it for a buzz, we were emotionally attached. It was a great story, It had inspiring characters. Looking back in hundreds of years it could be admired as we admire Shakespere today (Not me personally) I cannot understand how they can say they are surprised by our reaction. For them to not get it just shows how little they seem to care about the game. HTL

  • rate this

    Comment number 54.

    This isn't the first time a series has ret-conned out a bad idea like the older brother from Happy Days anyone remember him, or "Hathor" from Stargate Sg-1. I just hope Bioware doesn't intend to make this a pay DLC because I'm already actively trolling every Facebook post they make trying to sell people stuff. I have spent $837 to date on ME franchise no more not a cent till I get a better ending.

  • rate this

    Comment number 53.

    I think this is good business sense and good for gaming as a whole. These guys are making a product (forget the artistic license silliness - ask an EA Finance Exec if that matters), and the customer is unhappy. A significant number of customers.

    It's great to see this kind of constructive feedback and criticism (and most of it has been), and it develops a healthy precendant for the industry.

  • rate this

    Comment number 52.

    I'm more worried about the fact that BioWare games' weakest point has become their story and dialogue. I feel as if I'm watching a childhood favorite being cannibalized by EA yet again, like so many other legendary companies before them (Westwood, Maxis and so forth).

  • rate this

    Comment number 51.

    I have never before been this angry about the ending of anything. For years I put a little of myself into the choices I made across the galaxy, not just Shepard. Each choice took thought & for each game I expected more. Conrad Verner's story got a wrap but I still don't know what happened to Garrus!? How does that make sense? As far as I care they fix it or I don't buy from Bioware ever again.

  • rate this

    Comment number 50.

    Do people really think every decision u make in this game influences the ending i expected 2 endings when i started the 3rd game one for paragon one for renegade all the decisions u make in the games influences the story up until the ending. Personally more endings just means playing through the same game loads of times if it had 10 endings im sure id be sick of the game after seeing 5.

  • rate this

    Comment number 49.

    “For people who are invested in these characters and the back-story of the universe and everything, all of these things come to a resolution in Mass Effect 3. And they are resolved in a way that's very different based on what you would do in those situations.” - Casey Hudson (Director)

    "There are many different endings" - Mike Gamble (Associate Producer)

    I love Bioware but that's just lying.


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