Fast broadband - who can compete with BT?

BT internet payphone BT has a big headstart in the race to roll out fast broadband

The price of broadband down your copper telephone line is about to come down, thanks to those nice folks at Ofcom.

The latest price controls on BT's wholesale division mean that companies like Sky and Talktalk, which supply broadband via the Openreach ADSL network, should be able to trim the cost to their customers.

That sounds like bad news for BT and good news for consumers. But could the regulator's actions end up helping to make BT the only national player in superfast fibre broadband, and might that be damaging for the UK as a whole?

One small firm trying to compete with BT to bring fast broadband to rural Britain thinks that might be the case. At the end of last year, Geo Networks pulled out of the race for the government-funded superfast broadband contract in Wales, complaining that the way it was set up made it impossible to compete with BT.

And when I spoke to Geo's Chris Smedley yesterday he explained why Ofcom's latest move could have an unintended effect. Cutting the price of the existing technology, he explained, would make the investment case for building new fibre networks even harder to sustain.

"On the face of it," he said, "it looks consumer friendly but if the long term objective is to move us to fibre you wouldn't do this."

Mr Smedley said that a decade ago, when we were moving from dial-up to broadband, the then regulator Oftel acted very differently, putting a floor under the price of the old technology to encourage take-up of the always-on internet.

With competition in the broadband market fierce, there's already quite a gap between the bargain basement copper price and what you pay for a premium fibre product. Sky tell me their new fibre broadband service - using the BT infinity infrastructure - will cost £20 per month, compared with £7.50 for a standard ADSL service. Now that gap could get bigger.

And it is increasingly clear that in much of the UK, companies hoping to compete with BT to roll out fast fibre are struggling to make headway. Fujitsu, for instance, announced last April that it was going to bring fast fibre broadband to 5 million homes in rural Britain. But since then we've heard very little about how that plan is going.

There is £530 million in public money available to bring superfast broadband to the "final third", areas which will not be served by the market. But in the four pilot areas, Highlands and Islands, Cumbria, Herefordshire and North Yorkshire, a number of BT's rivals have taken a look, whistled at the scale of the task - and withdrawn from the race. Bidding against such a well-established incumbent looks a fool's game to many.

So it looks likely that in the four pilot areas and then across the UK, the lion's share of that £530m will go to BT. That will further reinforce the company's position as the only show in town when it comes to rolling out Britain's next generation network - even Virgin Media has no plans to cover more than about half of UK households.

But does that matter? Wouldn't Ofcom be better advised to give up on the idea of competition and hand the job of fibring up Britain - and the public money - to BT? After all, the process of sorting through the suppliers for the superfast pilots has proved time-consuming and inefficient, while in Cornwall, where BT was awarded a contract with little fuss, customers are already being connected.

Even Chris Smedley - whose firm wants to get better access to BT's infrastructure so that it can provide some real competition - accepts that having a national broadband champion might make sense.

But he says what is really needed is a clearer strategy from Ofcom and the government, one that does not create perverse incentives to continue investing in the old copper-based broadband networks. "Every penny spent on upgrading copper is a penny lost to new fibre networks," he says.

The government has promised to give Britain the best broadband in Europe by 2015. With three years left to hit that target, we look well-placed to have the best and cheapest copper-based connections - but a fast fibre Britain still looks a long way off.

Rory Cellan-Jones Article written by Rory Cellan-Jones Rory Cellan-Jones Technology correspondent

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  • rate this

    Comment number 11.

    I've been waiting 2 years for BT Infinity, but it seems it's never going to happen so I'm switching to Virgin instead - 120Mb/s soon.

  • rate this

    Comment number 10.

    Its difficult for anyone to compete since BT have the benefit of a previously public owned network which they now control. Their lack of spending in the past has meant this network has aged and its largely useless. Despite the control they have over the PSTN they still offer rubbish speeds.

  • rate this

    Comment number 9.

    Where I am in West Dorset, I would guess my internet speed is less than 1MB. I have to guess, as my speed is so low that that the online testers don't work! There is no intention for BT to change this situation, as smaller areas are getting their upgrade first. It is quicker for me to drive to my local town to buy a CD than it is to download one from iTunes; I know, I have tried!

  • rate this

    Comment number 8.

    It irks me slightly that there is such a push to get broadband internet into the sparsely populated countryside. If you live in the country, you expect less services, but more space and cleaner air. You don't have a *right* to faster broadband when it's cost inefficient and the rest of the country have to subsidise it. There isn't a national *need* to stream HD video!

  • rate this

    Comment number 7.

    I had the same email as Graphis about my 50Mbit Virgin connection, but have since had a letter telling me that the 50Mbit will be upped to 100Mbit and that as I am a "good" customer (whatever that is!) it will be boosted to better than that at 120Mbit. A link in the letter to an on-line site ( shows that the upgrade will be happening for me in July. Happy bunny here!!

  • rate this

    Comment number 6.

    When you're stuck in Hull, you have no choice of internet provider. Can't go to Sky. Can't go to Virgin. Can't even go to BT. £7.50 ADSL line? If only.

    Ofcom doesn't care about people in Hull. They only care about giving more money to BT and we can go to.....

  • rate this

    Comment number 5.

    Living in deepest, darkest rurla Cheshire my village is one of those for whom a reliable broadband is our goal, let alone 'superfast broadband' (which we have been told will be 2015 at the earliest. It is galling that we pay exactly the same for our narrowband connection (the fastest in the village is 2mbps and that at 4 a.m. in the morning) as the twon six miles away who get a minimum of 8mbps.

  • rate this

    Comment number 4.

    I have a pretty reliable 10 Mbit connection which is enough to watch HD content and play games. The problem however is the lack of quality content in this country. Yes, having a super fast connection in the states where you can watch practically any movie or tv show would make sense. But in this country we are limited to some second sort rubbish, so what is the point to pay for something useless?

  • rate this

    Comment number 3.

    On 13th Jan I got an email from my ISP, Virgin:
    '...this summer we'll be starting the roll-out to boost your speeds from up to 100Mb to up to 120Mb. We'll also be lowering the price of your broadband package in April to match the price of our 50Mb Broadband XXL packages."

    3 hours later:
    "Oops! That last email, 100Mb Broadband Announcement, was sent in error. "

    Nothing since...

  • rate this

    Comment number 2.

    Virgin already has fibre optic broadband and I have the 50MB package at the moment which is soon to upgraded to 100MB at no extra cost.

  • rate this

    Comment number 1.

    Why should we be surprised that large infra-structure issues are only capable of being delivered by large companies or the state!
    What is wrong with BT? They employ more people in this country than Sky or Virgin - that is a good thing! Ofcom should be seriously reviewed - a QUANGO that is failing to deliver - there is some money to be saved there!


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