Is Spotify too friendly with Facebook?

Daniel Ek Spotify was launched in October 2008

Last week the music streaming service Spotify got the kind of endorsement money can't buy. At Facebook's F8 event, Spotify's founder Daniel Ek was invited to share the stage with Mark Zuckerberg, and explain just how "awesome" it was going to be to share your music tastes with your friends.

That privilege was not extended to Facebook's other music partners, and it looked at first as though this was a deal which offered a lot more to the European start-up than to the social network.

Now though it is becoming clear that there may have been a price to pay, with Spotify apparently tying its whole future to Facebook. The risk is that this will alienate its existing customers who are already up in arms about one aspect of the deal.

If you go and try to sign up now you will find that a condition of joining Spotify is that you are also a member of Facebook. The argument is that it's all part of the "deep integration" between the two services and users will become addicted to sharing in a seamless way their music listening habits.

Now you would imagine that there would be an almost perfect overlap between the 800 million strong Facebook crowd and the kind of people who might be interested in a streaming service. Nevertheless the reaction from many fans of the music firm has been a mixture of shock, surprise and an almost tearful rage.

Here's a selection of messages I received when I asked my Twitter followers about the new policy:

"I think I'll probably close my account."

The updates were announced at Facebook's annual F8 developer conference

"It's ridiculous - why would a social site insist you have another social account to use it?"

"Spotify were like the innocent of the internet, then in a parallel move they sold out to Coca Cola."

"It is utter madness."

A lot of this appears emotional rather than strictly logical. After all, if you're already on Spotify you won't need to sign up to Facebook - or link your account to it. I put that to one user, who said it was a matter of principle - nobody should be forced to use Facebook to get access to Spotify.

And, just like the Facebook users who accuse the network of selling out to big business, a lot of the anger seems to come from those who appear bemused by the idea that an internet firm would actually need to make money.

Spotify has tried to explain the move by asking users to "think of it as like a virtual 'passport', designed to make the experience smoother and easier, with one less username and password to remember."

Martin Lorentzon and Daniel Ek Founders Daniel Ek (L) and Martin Lorentzon (R)

But what is clear is that the whole idea of sharing your music tastes with the world - or "creating an amazing new world of music discovery" as the firm puts it - does not appeal to everyone. That I can understand - if you're relaxing with some cheesy 70s pop, do you really want your much cooler mates to know that?

Spotify's founder seems to realise he has a big PR problem on his hands. Daniel Ek has been busy on Twitter over the last 24 hours responding to complaints about the Facebook issue. Here he explains the strategy:

"We want to remove barrier to sign-up and create a more seamless experience. As we think our users are social."

But there is also a hint that the policy could be changed:

"We'll try lots of things, and probably screw up from time to time, but we value feedback and will make changes based on it."

My suspicion, however, is that Mr Ek is none too worried about the threat of desertion by those horrified at the Facebook integration.

A much bigger concern will be that too many people join his free service - now open to all those American Facebookers - get used to the idea of sharing friends' music on the social network and never get persuaded to upgrade to the paid offering.

Even given the minuscule licensing fees paid to artists each time a track is streamed, that could prove very expensive.

But Daniel Ek and his team should be satisfied with their work over the last few months. After all, Spotify's recent history, with new markets entered and fans rushing to condemn changes in the service, looks like a miniature version of what Facebook has gone through over the last few years.

Now, like a pilot fish attached to a great white shark, the smaller firm has entrusted its destiny to the social networking giant. It just has to hope that it can feed itself for a while - before it gets eaten.

Rory Cellan-Jones Article written by Rory Cellan-Jones Rory Cellan-Jones Technology correspondent

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  • rate this

    Comment number 48.

    I linked my spotify and facebook accounts but to be honest it is more hassle than it it worth. Facebook new profile pages are beginning to look more and more like myspace. Facebook is getting aspirations about being the new google, which is dumb. I don't want my entire timeline on there including birth. It's getting stupid. With regards to Spotify the limit are annoying so now I just use mflow.

  • rate this

    Comment number 47.

    So long as the internet exists, so will piracy... I can't help wondering how Spotify is still going. Outside of my day-job, I work in the music journalism industry and I know full well that spotify makes no difference to it
    The bigger issue shouldn't be about the integration to facebook, more the question of if it's even viable to keep Spotify going... It'll only get more expensive for it's owners

  • rate this

    Comment number 46.

    I pay for Spotify and it's worth every penny. I would loathe the idea of even registering on Facebook. Fortunately I don't have to. If Facebook rears its ugly head in my Spotify account then I would seriously look at cancelling my monthly subscription.

  • rate this

    Comment number 45.

    Everyone's different. Whether you use Facebook, Spotify, both or neither, the balances of friendship, interaction and sharing are delicate. Just like in real life, no one should be able to tell you how to strike that balance online. Facebook telling me I'm sociable is like telling me I'm happy when I say I'm not. Not even the world's greatest psychologists have more authority than me on that.

  • rate this

    Comment number 44.



Comments 5 of 48



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