Home to a social media crackdown?

Police stand guard in front of boarded up shops and businesses in Ealing Boarded up shops and businesses which were attacked in Ealing Green

I've spent the last fortnight deep in rural France, almost entirely removed from the sea of email, mobile phone messages and social media in which I normally swim. But not quite…

At about 0100 last Tuesday I was woken by a ping from my mobile phone. It wasn't online but still receives the very occasional text when someone posts on my Facebook wall. Blearily, I reached for it and read this from a distant acquaintance, who was obviously unaware that I was on holiday:

"be safe Rory, apparently it's mayhem in Ealing...I have never been that scared before ever. It's quiet where I am now around Kingston, but I'm really scared! Be safe."

Mayhem in Ealing, the sleepy suburb where I've lived for more than two decades? Nonsense, I thought, and went back to sleep. But the next morning I thought it best to ring a relative in West London, and the full story came tumbling out.

Over the next few days, the story of the riots swept through the French media. Whenever I go to France, I love to buy the local papers, which give a wonderful pot-pourri of everything from the price of haricots verts to global financial crises.

So, La Depeche du Midi, which had been headlining an exceptional local mushroom harvest, started running extensive coverage of "les emeutes de Londres". Even Ealing - "chic et residentiel" apparently - made it into its pages.

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We can argue long and hard about whether social media are a force for good or evil”

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Returning home this weekend, I found that amidst all the soul-searching about the causes of the riots there was a technology angle.

Social media, principally Blackberry Messenger (BBM), Facebook and Twitter were being pinpointed as the means used by rioters and looters to organise, and it seemed a crackdown was coming.

Here's what David Cameron told the Commons on Thursday:

"When people are using social media for violence we need to stop them. So we are working with the police, the intelligence services and industry to look at whether it would be right to stop people communicating via these websites and services when we know they are plotting violence, disorder and criminality. I have also asked the police if they need any other new powers. Police were facing a new circumstance where rioters were using the BlackBerry Messenger service, a closed network, to organise riots. We've got to examine that and work out how to get ahead of them."

That social media were used by rioters is both obvious and completely unsurprising - after all they are now so woven into our daily lives that they even merit a mention in Radio 4's cosy rural soap opera The Archers.

An iPhone displaying facebook A number of people have been arrested on suspicion of using social media to incite disorder

A couple of young Ealing Blackberry users told me they'd received dozens of BBM messages during the riots but mostly warning people where trouble was breaking out rather than encouraging them to participate.

BBM was also used to broadcast lots of inaccurate information - "they said the Army had been called in, that the BBM network was about to be taken down."

And let's not forget that as well as telling looters where to head next, the likes of Twitter were used to organise mass clean-ups and appeals on behalf of the victims.

Even the police are finding these new tools helpful - just look at the Met's Flickr pages with their pictures of suspected rioters.

We can argue long and hard about whether social media are a force for good or evil. On one side of the scales, you have Facebook inspiring an Egyptian uprising, on the other it's hosting pro-anorexia material.

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The coming weeks will see plenty of earnest discussions between executives from RIM, Facebook and Twitter and the UK government about co-operation”

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What is not clear is what on earth you can or should do to curb or monitor the use of these networks, and whether the government really is bent on a crackdown, as web liberty campaigners fear.

RIM, the company behind Blackberry Messenger, has said it will be happy to take part in talks with the Home Office about the role played by social media in the riots.

But given how sensitive the Canadian firm is about privacy and security on its network - see this clip for evidence - I'd be amazed if much comes of that meeting.

After all, if RIM is reluctant to give security agencies in India and the Middle East the keys to its networks, is the company really going to allow the British police greater access - or accede to MPs demands to impose a curfew on BBM during times of trouble?

In any case, after consulting lots of security and telecoms types - via that subversive network known as Twitter - it looks to me as though the law already gives the police some monitoring powers.

The Regulation of Investigatory Powers Act already allows them to get access to BBM messages or other social network material once an order has been issued.

In that way, social media are no different from the phone networks and the post, which can be intercepted if the police can identify suspects in advance.

But to go further and to have live monitoring of random conversations across BBM or Facebook would require new laws, a huge investment in police time, and very active co-operation from the networks themselves.

By the way this week's edition of Click provided a great explanation of how BBM works and how practical it might be to or monitor it, and the FT's Tim Bradshaw wrote this interesting blog post about the issue of social media blocking.

So here's my prediction. The coming weeks will see plenty of earnest discussions between executives from RIM, Facebook and Twitter and the UK government about co-operation.

There will be passionate blog posts from civil liberties campaigners warning that our internet freedom is as much in danger as in China or North Korea.

Police officers will be encouraged to familiarise themselves with the workings of BBM. But those "new powers" David Cameron talked about for the police to control social media? I don't expect to be reading about them in La Depeche du Midi next year.

Rory Cellan-Jones Article written by Rory Cellan-Jones Rory Cellan-Jones Technology correspondent

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  • rate this

    Comment number 23.

    Posed in many a stirring script, freedom or life itself ? Now, "...just because some people use it (freedom) for nefarious ends.." others have lost their lives ? Surely we must heed the call for radical change away from liberal theory, use more common sense, accept restraint to earn again freedoms taken for granted and ignore excuses for criminality ?

  • rate this

    Comment number 22.

    We need zero tolerance against the assault on our rights which has been relentlessly pursued using "shock doctrine". Once government takes away rights and increasingly equates free speech with terrorism, the pace of total dictatorship increases. Let's start by repealing the Inquiries Act 2005 and European Arrest Warrant. Obama is seeking unlimited detention without charge - how long have we got?

  • rate this

    Comment number 21.

    @telegraphist - Please take my unbridled technology away from me before I hurt myself.

  • rate this

    Comment number 20.

    The thing about freedom is it gives you the option of using it for good or bad. If you are constrained to only use it for "good" it is not freedom. If you limit freedom to those who can be "trusted" with it - it is not freedom either. We are lucky enough to have freedom of expression, if this is removed just because some people use it for nefarious ends then we never had the freedom to start with.

  • rate this

    Comment number 19.

    I always find it interesting to see the reaction of the right to any kind of event where technology can be fingered as a contributory factor. As has already been said, the very people who praise the use of these technologies to allow free expression in the Arab world now desire to revoke the same freedoms for those of us living in the mother of parliamentary democracy. Irony anyone?

  • rate this

    Comment number 18.

    Allow children to play with razor blades and they will hurt and be hurt. So it is with widespread and indiscriminate use of technology; as with so many unbridled liberties most of us are not to be trusted with them and gross abuse by a large minority eventually brings the need to control access and content. There will be much angst, but it is simply a question of when and how.

  • rate this

    Comment number 17.

    HM Govt and GCHQ et al monitoring BBM... minor tech point, depends on if BBM is via a BIS or BES service. BIS is the one fronted by Blackberry for the carriers and so could hand over the keys, but BES is the corporate setup and the "key" is generated by the BES server, also my BB has Twitter, Facebook, MSN, TEXT, MMS on it as does just about every other phone system so "targeting" BB is pointless

  • rate this

    Comment number 16.

    Rory, can I suggest that if you want peace and quiet and you don't want to be woken up at 1am, you consider thinking the unthinkable and actually turn your phone off whilst you're asleep!

    How arrogant have we become to believe that we're so important we must be in communication 24/7. Let's get over ourselves shall we... (world leaders and emergency medics aside of course!)

  • rate this

    Comment number 15.

    Unbelievable that social networks have been blamed here. Do we really want to live in a 21st century version of a police state, where virtual gatherings are outlawed?

    There were riots of 1981 arose without any electronic intervention other than what was reported on radio and TV. Anyone else remember what was discussed after those?

  • rate this

    Comment number 14.

    "Ho" and indeed "Hum". This is typical politician rhetoric regarding media hyperbole. The whole thing is hot air designed to give the impression of reacting to the public's concerns. Nothing will come of it. It is not party political either, whichever party was in power they would be coming out with the same rubbish.

  • rate this

    Comment number 13.

    I am a little surprised that mobile phones were working during the riots as it has been my experience at times of strife the system's overload - texts take up to days to get through. I recall 7/7 when the London mobile system overloaded are basically packed up for most of the day.

    I have also too often been in Central London (e.g. around Westminster) and been unable to make mobile calls!

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    Comment number 12.

    ""be safe Rory, apparently it's mayhem in Ealing...I have never been that scared before ever. It's quiet where I am now around Kingston, but I'm really scared! Be safe."

    So how very very useful. You obviously hang out with people who are prepared to feed you "real" information - but hey, be safe. This is a great example of um, err, um nuffink.

  • rate this

    Comment number 11.

    Politicians are just shooting the (Blackberry) Messenger.....

  • Comment number 10.

    This comment was removed because the moderators found it broke the house rules. Explain.

  • rate this

    Comment number 9.

    There were riots before BBM
    There were riots before twitter
    There were riots before Facebook
    There were riots before the Internet
    There were riots before the invention of telecommunications

    There will be riots in the future, social media technology or not.

    This is a knee jerk reaction so the government looks like they're doing something.

  • rate this

    Comment number 8.

    Welcome back Rory, we've missed you.

    I too would like to mention the utter hypocrisy of the government over this, compared to the riots elsewhere in the world, where they laud the right of the people to communicate freely. It will be interesting to see just how much of a "democracy" they will allow us to have... shutting us down would lead to more trouble than they're trying to prevent.

  • rate this

    Comment number 7.

    So here's my prediction. The coming weeks will see plenty of earnest discussions to plug any & all loopholes in the Regulation of Investigatory Powers Act 2000. There are already changes in the works!
    So, all the sheeplings had better get home, turn off any and all social networks - to be safe turn off all power & disconnect yourself - and behave like good sheep.

  • rate this

    Comment number 6.

    Cameron: "When people are using social media for violence we need to stop them."
    (unless this is occurring in a country in which the west wants revolution).
    Cameron: We are working with police, intelligence & industry to look at whether it would be right to stop people communicating via these websites...
    (unless this is occurring in a country where the west wants revolution).

  • rate this

    Comment number 5.

    I think it's about time for another election.

    Oh wait, we've got another 3 years of this lot, and by then it'll be too late...

  • rate this

    Comment number 4.

    Social media used by rioters is both obvious & perfectly okay when it comes to Iran, Egypt, and the complete range of rainbow revolutionary colours, but not okay in a democracy.
    Read this sentence again...and the irony will hit your brain pretty hard.


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