The self-storage craze

Man and woman with box

People are leaving their possessions in self-storage warehouses for longer than ever. But why are people paying to store stuff they rarely use?

It's a monument to our acquisitive society - the brightly lit shed on the edge of town offering "storage solutions".

Society has always had its hoarders. But in the 21st Century people are farming out their junk to the growing number of self-storage facilities.

It begins as a temporary solution. You load up the car with the retired pushchair, an African sculpture you never found room for, old letters, bin bags full of clothes, Betamax tapes and your cherished back issues of National Geographic.

Shortly afterwards you're at one or other of the huge hangars offering space for your beloved objects.

With summer the busiest time of year to move, many will have recently contemplated a similar scenario.

Start Quote

The problem is that on a weekly basis it doesn't seem like much money. But you end up staying longer - out of sight, out of mind”

End Quote Sarah Beeny Property show presenter

The mania for storage centres began in the US in the 1960s and the country now has over 50,000 such facilities. They arrived in London in the 1990s but didn't take off across the UK until 2000. Britain has 800 major self-storage units, the same as the rest of Europe put together.

It's the ideal stopgap while you get organised and there are knockdown three-month offers to entice you.

But out of sight is out of mind. Recent statistics show that people are leaving their junk in storage units for longer and longer.

Data from the UK Self Storage Association suggests that the average length of stay has risen from 22 weeks in 2007 to 38 weeks in 2010.

And newspapers have found horror stories where people have forked out thousands of pounds to keep their possessions in storage for years on end, despite never visiting the warehouse to take them out.

The consumer society means many people are gradually running out of space, says Cory Cooke, a professional organiser based in London.

"More and more stuff comes in and it's not going out. I want to say it's a throwout society, but it's not the case because people are keeping their things around."

The increasing proportion of business users during the recession is one reason average storage time has increased, says Rodney Walker, chief executive of the SSA. Business users stay for 56 weeks and private individuals stay for 27 weeks on average.

But even before the recession, private users were staying longer, mainly because of cramped modern housing. "More people are living alone in smaller homes without garages or attics," he says.

The sentimental hoarder

Magazine editor Steve Barrett began using Big Yellow in London when he got married. "It was for all the stuff my wife wouldn't allow in the house." After several years he managed to clear out his stuff. But when he moved to New York 18 months ago, he rented a unit at an independent self-storage facility in Hammersmith for £70 a month.

He'd given away his television and DVD player but found it too painful to part with records, books and "assorted sentimental crap". He's been paying ever since - "£1,260 and counting" - but prefers not to think about the cost. "It makes no financial sense. It's an emotional thing. I'm storing up my youth in a big box."

And then there's the vogue for minimalisation. With clean lines and empty interiors the order of the day, all this "junk" has to be put out of sight, even at a cost.

TV property presenter Sarah Beeny is not a fan. People often sign up believing it's just a short-term fix, she says. "The problem is that on a weekly basis it doesn't seem like much money. But you end up staying longer - out of sight, out of mind."

It's a worry for society. People are using valuable land in prime areas of overcrowded cities like New York and London to build these warehouses, spending money on renting the units and in the process accumulating more and more stuff.

Often people are just looking for a good home for something, she says. "I had 20 plastic chairs for children's picnics. I felt like I couldn't throw them away so have had them sitting around. Finally somewhere wants them and I'm delighted they're going to a good home."

Such a mentality explains the success of the website Freecycle, a community of users who give away the objects they no longer need to other people who do need them.

In a survey of UK households by Access Self Storage, 90% of respondents reported an inability to part with treasured possessions. It may be the accumulated memories that schoolbooks, birthday cards, photographs, old books or clothes hold for us.

But this is only part of the story, says Brian Knutson, an associate professor of psychology at Stanford University. The "endowment effect" is just as important.

This is the economic theory in which - by the mere fact of owning something we endow a possession with more value than its market price.

It might explain why people spend a huge sum putting an old sofa in storage for a year rather than using that money to buy a new one.

Student in messy room Clutter: Is a self-storage unit the answer?

"Almost everyone wants more for something once they own it, than they will pay to get it," says Knutson.

Oliver James, psychologist and author of Affluenza, says that the self-storage phenomenon can be explained by consumerism's effect on how we view ourselves.

Our identity has increasingly become associated with products, he argues, and not just the mortgage and the car, but smaller items. "We've confused who we are with what we have," he says.

It explains why we're so reluctant to throw things away. "We feel it might come in handy one day. It feels like it's a little part of yourself even though it's just tat. You wouldn't want to throw yourself away would you?"

Or perhaps it's not that complex. When it comes to a closet full of clutter, "people don't want to make the decisions," so put it off for another day, says Cooke.

"It's taxing, and a lot of people find it easier to box it up and deal with it later."


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  • rate this

    Comment number 288.

    We put all our house contents into storage for two months whilst we were relocating across the country and staying with family temporarily and it was a great arrangement. It means your belongings are damp proof, unlike if you just put stuff in a garage.

  • rate this

    Comment number 287.

    Yeah! Keep on filling up those storage units and then abandoning them. I'm making a small fortune buying them at auction and selling off the contents! This is the flip side of self storage folks. Keep that in mind when you use them.

  • rate this

    Comment number 286.

    I was renting - had to move abroad for 15 months for work (paid for), so rather than keep paying rent it made sense to put stuff in storage. It's there for a good reason.

  • rate this

    Comment number 285.

    Coming relatively late to cohabiting, the first flat my hubby & I lived in was far too small for our combined stuff, although it was a 2 bed flat. When we moved we were blasted for having mold on the walls, apparently you're not supposed to put anything against a wall these days. Fact was the flat was damp and too small, but this was apparently our fault. Should've gone to self-store...

  • rate this

    Comment number 284.

    We are Brits who returned to the UK after 25 years overseas. As far as the system was concerned we didn't exist and it was not only difficult to open a bank account, it was impossible to find somewhere to rent without a credit rating. In the end an old friend found us somewhere to stay but there was no room for our stuff so it had to go into storage. We use it weekly like a closet.

  • rate this

    Comment number 283.

    We decided to live on a yacht.. not a lot of space to keep all the stuff that was in the garage and cellar and garden and back of the truck and wherever else it all went (skips bins.. anywhere) I haven't really missed much of it! after 2 years,.

  • rate this

    Comment number 282.

    If I collect something, or find or buy it. If I cannot use it(because I have an idea) within 2 weeks into the dumpster it goes. The only things not included in that list is seasonal stuff like snow shovels or gardening tools for there is always next year(and tools). This applies with "hobby crafts" as well but generally I got to be doing the hobby now, to make use of the collected stuff.

  • rate this

    Comment number 281.

    My property is in storage because at the moment I can't afford to rent a house or flat. However, I am sure things will improve eventually and I will move into another unfurnished flat - and then I will need my furniture. I'm fairly sure it will have cost me less to store my belongings for a few months than to give away all my belongings and have to replace an entire houseful of furniture later.

  • rate this

    Comment number 280.

    People keep stuff and tools in garages because they don't want to park their car in it as it's too much bother. Because the garage is there and empty they start filling it up with sports equipment, freezers and other stuff which they would have thought twice before buying and would have hired instead. Why not demolish the garage and have a car parking space instead.

  • rate this

    Comment number 279.

    i have a deal with the wife, after spending 3 weekend sorting all the clutter out our 1 bed flat, that if she or i buys any new item of clothing etc or anything then an item must go so old t shirt for new etc. worsk well, after we found out the charity clothes banks in town actually makes proffits from our waste and doesnt go to charity which is common for most collection co's

  • rate this

    Comment number 278.

    Charity Shops and Freegle ( are the way to go these days. Self storage can be a useful short term measure but if you haven't used your "really useful thing" in the past few years - is it still useful? Unless you love it and it makes you smile leaving you happy then release your clutter and set it free - it doesn't deserve to take your space and may well help someone else :O)

  • rate this

    Comment number 277.

    Horror stories of people that haven't visited their items? How is that a horror story? When somebody comes to sign up for a rental, they are made fully aware of all of the costs upfront before they sign, and what they want to do with their items is totally up to them. If they don't want to visit them they haven't got to. As long as they are happy with their arrangement, then that is wt matters

  • rate this

    Comment number 276.

    When I moved I decluttered my home to sell it, and put loads of stuff into storage. We moved into the new house, and had everything sorted in a few days. Then we remembered the stuff in store... Using my local Freegle Group, I gave away nearly everything that I had paid to have stored - it was very cathartic, and I met some lovely people in the process.

  • rate this

    Comment number 275.

    The solution is simple - kindle for books, ware clothes until they wear out & then use em for dusters, don't buy new furniture unless it's really necessary, don't keep buying new mobile phones & games consoles & repair electronics instead of buying new ones and only buy new ones when repair is impossible. Take what you don't want (that is still good) to chairity shops or bring & buy sales.

  • rate this

    Comment number 274.

    LouisW - Rubbish, today's generation are just as likely to furnish with 2nd hand thank you very much! Have you visited the carboot sales of a sunday morning?! The ones in Milton Keynes are HUGE. Most of what I own comes from there. I'm 28, my sister is 24 and she does the same. Love a good carboot sale me.

  • rate this

    Comment number 273.

    Self storage is used for many reasons - moves, break ups, lack of space. We help UK businesses by providing affordable space especially in the start up process. Most in the NW are old factories and warehouses that have been renovated and not 'new monstrosities'. We also give space to charities, often free to help their cause and help with fundraising. Storage is a solution to an expanding country.

  • rate this

    Comment number 272.

    Ever wonder what happened to the stuff that usually goes in a spare room now that spare rooms are no longer affordable? Tada!

  • rate this

    Comment number 271.

    Brillo; it would be a lot easier for people like your brother if things such as sellotape and light bulbs weren't sold in packs but singly. This is what I deplore about modern shopping. We don't all need to buy in bulk and it's also a waste of packaging. We used to be able to go to the ironmongers and buy screws and hooks unpackaged and as many or as few as we wanted.

  • rate this

    Comment number 270.

    To continue donating to charity shops has become a minefield. Shop managers know what is needed in the shop so are upfront about rejecting some donations and receive what they want with gratitude & courtesy unlike the volunteers who see this as an interruption. I prefer to donate to Age Concern and Mind shops as they don't receive so many donations as well as the shops run by local charities.

  • rate this

    Comment number 269.

    Polly8122 some possessions hold memories and are of personal value even if not of value to anybody else. It's different when they are the result of impulsive buying. As for donating to charity shops how come when I do that they are not received with gratitude or at least with some courtesy by the counter staff? I usually have to find the manager to give my donations to.


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