Surgery waiting room notice board
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Getting to see a GP in England is getting more difficult, the official patient survey shows

3 July 2014 Last updated at 19:04 BST

Patients in England are less satisfied with the service they get from their GP than they were a year ago.

That is according to a study by the Department of Health, which found that, although most rated their overall experience as good, there was dissatisfaction over opening hours and making appointments.

Hugh Pym reports.