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One-fifth of patients 'admit to misusing A&E units'

4 March 2014 Last updated at 07:20 GMT

Nearly one in five patients in England admits they have misused A&E at some point, a survey suggests.

The poll - commissioned by patient watchdog Healthwatch England - asked more than 1,700 people about their experiences and views on the NHS.

Branwen Jeffreys reports.

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