Hospitals' disabled parking charges may be ‘unlawful’

Disabled parking spaces Some 37 hospital trusts in England charge disabled drivers to park

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Hospitals charging disabled drivers to park could be in breach of the law, a leading lawyer says.

Some 37 NHS trusts charge disabled drivers to park, with some saying all drivers should be treated equally.

But disability rights lawyer Chris Fry told BBC 5 live this was a misreading of UK equality law.

The Department of Health said patients who went to hospital often, or for long periods, had a right to fair and appropriate car-parking concessions.

Find out more

Listen to the full report on 5 live Investigates on BBC 5 live on Sunday, 9 December, at 21:00 GMT

Of the 116 hospital trusts in England that responded to a Freedom of Information (FOI) request submitted by the BBC's 5 live Investigates programme, 37 said they currently charged disabled drivers to park.

For a two-hour appointment, the Royal Cornwall Hospital in Truro was the most expensive, charging £4.80 for two to four hours parking.

The cheapest was Dartford and Gravesham NHS Trust, which charges £1 per visit.

The FOI request also revealed some trusts cite "fairness" as justification for charging disabled drivers.

Southend University Hospital NHS Foundation Trust, which brought in charges four years ago, told the programme: "All blue badge holders pay the same rate as other patients, visitors and staff."

"The hospital forum feedback is that disabled persons wish to be treated the same, where practicable, as able-bodied persons."

Equality Act

However, critics say disabled people often have no other choice but to drive to hospital, as they may be unable travel by foot and public transport may not be suitable or available.


Medway NHS Foundation Trust introduced fees for blue badge holders in July 2012 - a two-hour stay currently costs £2.50.

But local resident Sue Groves, from Chatham, who has started taking legal action against the trust, described it as "another tax on the disabled".

She said it meant additional barriers for disabled people.

"It takes longer for disabled people to get from A to B, so they're likely to incur higher charges," she said.

"The public transport links aren't great.

"There's a distinct lack of accessible taxis.

"And if you're a wheelchair user the buses are quite difficult at times. - they're not all accessible - which means that disabled people and blue badge holders haven't got the choice that other people have.

"I think they've looked across the board and said 'equality is about equal treatment, so we're going to make it fairer by charging blue badge holders'.

"But they haven't actually thought of the implications of that."

A spokesman for the trust said: "The decision to implement this change to concessions was not taken lightly.

"Its purpose is to create fairness around concessions, which are now based on affordability, rather than purely on entitlement to blue badges.

"Patients who are entitled to specific benefits will continue to receive free parking."

Furthermore, hospital visits may take longer to complete for disabled people - which could lead them to incur higher parking costs.

Managing partner at Unity Law Chris Fry told the BBC: "Inevitably it will cost someone more to park because of their disability, and that must be clearly wrong."

"Treating somebody less favourably as a result of their disability amounts to a breach of the Equality Act.

"That gives the individual affected by that a right of action against the local authority - either by judicial review or by way of a civil claim for compensation."

The public sector equality duty, set out in the Equality Act 2010, explicitly recognises that disabled people's needs may be different from those of non-disabled people and says public bodies must "take account of disabled people's impairments when making decisions about policies or services".

The act - which applies in England, Scotland and Wales - suggests that this might mean treating disabled people differently in order to meet their needs.

A Department of Health spokesman said: "Patients who need to go to hospital often or for long periods of time have a fundamental right to fair and appropriate car parking concessions, and we expect hospital trusts to provide them.

"All NHS organisations should support equality and ensure that there is no unlawful discrimination."

You can listen to the full report on 5 live Investigates on Sunday, 9 December, at 21:00 GMT on BBC 5 live.

Listen again via the 5 live website or by downloading the 5 live Investigates podcast.


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  • rate this

    Comment number 9.

    I find the notion of charging to park at a hospital scandalous and immoral. It really can't be that difficult in this day and age to have some means of verifying that you have made a legitimate trip to the hospital, either for the purpose of treatment or to visit a patient, and if you've used the car park as a convenient place to park when making a trip to the shops, you face a huge penalty.

  • rate this

    Comment number 2.

    The disabled parking concessions in general car parks are for those who are deemed to have difficulty getting about. In hospital car parks however, the same rationale could be applied to those attending dialysis, cancer treatment, on crutches for broken legs etc. Where do you draw the line?

  • rate this

    Comment number 16.

    My daughter has Alstrom Syndrome we see the cardiologist, paedatrician, audiologist, ENT, physiotherapist, dietician, optometrist, opthamologist. My daughter is blind and has poor mobility. She will need a heart and kidney transplant. She has spent months in hospital in and as you can see has numerous appointments. We have the most expensive parking in Truro. Its getting ridiculously expensive.

  • rate this

    Comment number 40.

    Going to hospital in the UK nowadays has become akin to visiting a Moroccan bazaar - you pay for parking, then the only way to relieve the boredom or call home is with these hugely overpriced pay-TV and telephone entertainment screens and then when you leave, people try to sell you "care packages" and medicines you don't really need.


  • rate this

    Comment number 12.

    For a two-hour appointment, the Royal Cornwall Hospital in Truro was the most expensive, charging £4.80 for two to four hours parking.
    Thats not a parking charge, thats extortion.


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