Action urged over 'appalling' NHS care
A series of "appalling" examples of poor care, where patients are said to have been neglected, left in pain and without food and water, are being highlighted by campaigners.
The Patients Association said its dossier of 13 cases should act as a wake-up call to the NHS across the UK.
Too many patients were still being let down, although there was much to be proud of in the NHS, it said.
Trusts said "decisive action" was needed when poor care was identified.
Branwen Jeffreys reports.