Ofgem announces it will investigate after figures reveal more than half a million pre-payment energy meters were forcibly installed in homes over the last six years.
Ofcom says that changes to the billing structure of 08, 09 and 118 numbers will lead to cheaper calls for consumers.
Business secretary Sajid Javid has told phone provider O2 to "sort it out" after complaints about users losing signals on their mobiles.
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