Centrica boss defends prices as British Gas profits fall
31 July 2014 Last updated at 11:49 BST
The owner of British Gas, Centrica, has announced a sharp fall in profits for the first half of this year.
Operating profit at the parent company was down 35% at £1.03bn.
Centrica's chief executive Sam Laidlaw told the BBC gas use was down as result of warmer weather.
Critics say the company is still failing to reduce bills further as a result of lower wholesale gas prices.
Mr Laidlaw insisted the company was doing what it could to reduce pressure on household bills.