Royal Mail to pilot Sunday service for parcel deliveries

 
Man pushing sorted parcels

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Royal Mail is to trial a Sunday delivery service for parcels in response to the increasing demand for goods ordered online.

Later this summer it will open around 100 offices on a Sunday afternoon for customers to pick up their parcels.

Delivery offices with the highest parcel volumes across the UK will take part in the scheme.

The company will also try out parcel deliveries to addresses within the M25 motorway.

'Changing market'

"Through these new Sunday services we are exploring ways to improve our flexibility and provide more options for people to receive items they have ordered online," said Royal Mail's chief executive Moya Greene.

"The support of the Communication Workers Union (CWU) has enabled us to respond quickly to a changing market, " she added.

CWU deputy general secretary Dave Ward said: "Royal Mail's announcement about expanding delivery and collection services to seven-days-a-week is an exciting innovation which we welcome.

"We have worked closely with Royal Mail to develop how best we can go forward to grow the company together and improve the services for customers."

Royal Mail's express delivery service, Parcelforce Worldwide, which tends to deal with larger and more valuable parcels, will also offer a Sunday service to retailers from June. It will be up to the retailer to decide whether to offer it to customers.

The BBC's John Moylan says that rival firms, including Hermes and DPD, have already announced plans to deliver on Sundays and that some have been undercutting Royal Mail, which increased the price of posting letters and parcels earlier this year.

Royal Mail was privatised last year. The company reports its first annual results as a public company on Thursday.

 

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  • rate this
    +2

    Comment number 355.

    I recently waited in all day for a parcel sent Express Delivery (24 hours) and the Parcel Force Track and Trace site showed it out for delivery. It did not arrive until the next day (48 hours). If they cannot deliver when they are supposed to on a weekday what is the point of them trying to deliver on a Sunday.

  • rate this
    +5

    Comment number 351.

    Perhaps I'm lucky to be working at home, but my post arrives before 8.30am and my postie doesn't run away after posting the red ticket. In fact she hammers the door so I can hear from my office. Very happy with the service.

    However, I don't use parcel force for my deliveries as they are too expensive.

  • rate this
    +17

    Comment number 261.

    Would have prefered that RM didn't shut down my local sorting office and move it 3 miles away. Meaning I have to drive on a Saturday morning before 10.00 am to get my parcels. A pain for me but even harder for the eldrerly people in my area.

  • rate this
    +6

    Comment number 254.

    A mailing system needs to be 24-7 in todays world. The world doesn't stop on Sundays anymore and it's part of the working week for many, which it has been for a while now. Although privatised to my disappointment, I think the Royal Mail like any other business, needs to be more competitive and this pilot scheme is a good idea. I'm surprised they didn't do it before.

  • rate this
    +13

    Comment number 188.

    Probably not a god idea really. Already too many people work on Sundays it is nice to have at least one day a week when parents children and indeed everyone is off work at the same time.

 

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