Co-op Group members approve sweeping reforms to board
17 May 2014 Last updated at 22:47 BST
Co-op Group representatives have voted unanimously in favour of proposals to overhaul the way in which the 150-year-old British mutual is run.
At a special meeting in Manchester, delegates approved a motion calling for elected board directors and greater powers for individual members.
The proposals broadly reflect reforms called for by ex-City minister Lord Myners, who called the Co-op "manifestly dysfunctional".
Business correspondent Ben Thompson reports from outside the Co-op's headquarters in Manchester.