Richard Lloyd
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Payday lenders need to be 'more transparent' - Which?

5 November 2013 Last updated at 09:50 GMT

As MPs question payday loan companies about their business practices, consumer watchdog Which? says payday lenders need to be more transparent.

Providers of these short-term, high-interest loans have faced criticism from many, including Church leaders.

Richard Lloyd from Which? said customers were not always aware of fees and charges.