TSB customers' on the bank's transition from Lloyds
9 September 2013 Last updated at 13:09 BST
More than 600 TSB branches opened on Monday morning following the split from the Lloyds brand.
Five million customers are seeing their accounts automatically transferred from Lloyds to TSB.
Customers' bank account numbers and sort codes will remain the same.
Customers at a new TSB branch in Wilmslow, Cheshire gave their views on the transition.