Media playback is unsupported on your device

TSB customers' on the bank's transition from Lloyds

9 September 2013 Last updated at 13:09 BST

More than 600 TSB branches opened on Monday morning following the split from the Lloyds brand.

Five million customers are seeing their accounts automatically transferred from Lloyds to TSB.

Customers' bank account numbers and sort codes will remain the same.

Customers at a new TSB branch in Wilmslow, Cheshire gave their views on the transition.

Copyright © 2015 BBC. The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.