~RS~q~RS~~RS~z~RS~19~RS~)
Consumers left 'confused' by broadband small print
Some internet companies are leaving consumers confused with "undecipherable" TV, broadband and phone package deals, according to a report.
A third of people surveyed by the University of Reading said they were not satisfied with their current package but nearly half were put off switching providers because they could not work out the best alternative.
The report's author Professor Alison Black spoke to BBC Radio 5 live Morning Reports.
Read More
Most watched/listened
-
Michelle Obama and daughters on tour
-
South Korea in huge defence deal
-
Testing out battle kit of the future
-
The global middle class revolution
-
One-minute World News
-
Obama to speak at Brandenburg Gate
-
The 13-year-old fashion blogger
-
Camera pioneers' work goes on display
-
Village funds its own £1m turbine
-
Self-obsessed Millennials having fun
-
Turkey's 'silent protest' spreads
-
Is Torchwood coming back?
-
'Made in Peru' World Cup shirts
-
Labradoodle helps woman's balance
-
G8: Obamas arrive on Air Force One
