Barclays mis-selling compensation 'to be paid quickly'
5 February 2013 Last updated at 13:38 GMT
Barclays will pay compensation "as quickly as they can" to customers mis-sold payment protection insurance (PPI) and interest rate hedging products.
The bank has increased the provisions to cover the scandals, with £850m set aside for the interest rate swaps and £2.6bn for the PPI schemes.
Chief executive Antony Jenkins said there was streamlined process in place to deal with both claims.