Shoppers views on HMV's troubles

Help

Shoppers on London's Oxford Street have been giving their views on the announcement by HMV that it is to appoint an administrator.

The music retailer is expected to keep its 239 stores open while Deloitte assesses the business.

Some customers have expressed disappointment that the firm said it would not be accepting existing gift vouchers.

BBC © 2014 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.