HMV music and film chain to appoint administrator


Shoppers on London's Oxford Street give their views on HMV's troubles

Music and DVD chain HMV is to appoint an administrator, making it the latest casualty on the High Street and putting about 4,350 jobs at risk.

Deloitte will keep HMV's 239 stores in the UK and the Republic of Ireland open while it assesses the prospects for the business and seeks potential buyers.

Trading in HMV shares on the London Stock Exchange has been suspended, HMV said in a statement.

The firm said it would not be accepting gift vouchers or issuing any more.

HMV, which was started in 1921, has struggled against online retailing.

The company's troubles underline the gloom on the High Street and come after a string of high-profile failures, including the closure last week of camera retailer Jessops and the collapse of electrical goods chain Comet last year.

In its statement, HMV said: "The board regrets to announce that it has been unable to reach a position where it feels able to continue to trade outside of insolvency protection and in the circumstances therefore intends to file notice to appoint administrators to the company and certain of its subsidiaries with immediate effect."

Month-long sale

The statement continued that the board "understand that it is the intention of the administrators, once appointed, to continue to trade whilst they seek a purchaser for the business".


For music fans, there is a certain painful inevitability about the news of HMV's downfall.

The writing has been on the wall for the chain since 2007, when it announced the first in a series of failed efforts to turn around its ailing business.

In the meantime, HMV has increasingly moved away from selling music, dabbling in gadget retail and other sectors while reducing its stock of CDs.

But whatever bad decisions it may have made, the fact is that no bricks-and-mortar record store group has successfully resisted the onslaught of digital music downloads.

After Zavvi and Woolworths in the UK, Tower and others in the US, and most recently, Virgin France across the Channel, the list of victims continues to lengthen.

The company has been in financial crisis for more than a year, and on 13 December warned that it faced a possible breach of bank loan agreements, sending its share price plummeting.

The retailer, whose first store was opened in London's Oxford Street in 1921, has faced intense competition from online retailers, digital downloads and supermarkets in recent years.

As its debts mounted, HMV sold off parts of the business, notably its live entertainment arm and the Waterstones book chain.

Last week, HMV announced a month-long sale with 25% off prices, sparking worries that the company needed to shift stock after poor Christmas trading. The Financial Times reported that the final straw came over the past few days when suppliers, including music labels and film companies, declined to help HMV with funding so that it could continue trading.

Chief executive Trevor Moore joined the firm last year from camera retailer Jessops, which has since closed.

Demise 'inevitable'

Start Quote

[HMV's] outlook looks considerably better than for other recently kaput store groups”

End Quote

Maureen Hinton, analyst from Verdict Research, said that HMV was slow off the mark when it came to digital sales.

"If it had gone online 10, 15 years ago, it's got a very strong brand name, it could have built up a real presence," she told the BBC. "But at the moment if we think online you just think Amazon."

Neil Saunders, the managing director of retail analyst Conlumino, said he felt the appointment of administrators at HMV "was always inevitable".

He said that although the HMV brand "certainly has some value" for potential buyers, the current business model was dead.

"The bottom line is that there is no real future for physical retail in the music sector," he said.

'Legacy business'


HMV's Nipper dog
  • Founded in 1921 with its first store on London's Oxford Street
  • Its trademark dog and gramophone image is taken from the 1898 oil painting, His Master's Voice, which features Nipper the dog listening to an early gramophone recording
  • Moved into live entertainment but started selling off its live venues last year, including the flagship Hammersmith Apollo in west London
  • Bought the Waterstones book chain in 1998 but sold it last year as its debts mounted

Andy Heath, chairman of UK Music and director of the record company Beggars Group, denied that HMV had been "slaughtered" by the internet, but did admit that the firm had been "wounded very badly".

"They haven't been in the right corporate shape to fight the competition of the internet in the way that they should be," he told the BBC Radio 4's Today programme.

"They've been operating under what is probably a bit of an archaic structure - there's probably too many stores, some of them are probably the wrong size, some of them are probably in the wrong place."

He added: "I think there is a place for a chain but I think the chain needs to be focused in a way that HMV was unable to be focused.

"HMV was a legacy business operating under different market circumstances 20 years ago and it found itself in a place with leases and so on where it was unable to be as agile as it needed to be to survive. But fundamentally there's a very decent business in there."

High Street 'holes'

HMV's demise is the latest blow for the UK High Street:

Matthew Hopkinson, from the Local Data Company, said the HMV development was particularly worrying for shopping centres.

"If you take it into account what we've seen in Jessops, all happening within one week, there are going to be some major holes in the High Street.

"And HMV particularly has some very large stores - and obviously over 60% of their stores sit within shopping centres. So shopping centres will be hardest hit."


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  • rate this

    Comment number 421.

    I have fond memories of going through the racks in HMV looking for vinyl albums in the 1970's but, like Woolworths, I can't remember the last time I was in there. The download is now king and HMV were left doing the equivalent of selling hay to car drivers.

  • rate this

    Comment number 293.

    I was in HMV in Oxford St a week ago & asked a staff member where a section was. He showed me (I'm not a regular in the branch) & we talked about music. When I told him what I liked he said "Hang on" & came back with a CD I'd never heard of. "Reckon you'll like this" he said & played a couple of tracks for me. I loved it & bought it.

    I really hope this bloke gets another job now. Cheers, mate!

  • rate this

    Comment number 203.

    I bought a few things from HMV last year. I didn't think i was such a dinosaur in doing so. It's not just about buying for me, it's the physical browsing, the exercise, having the product to inspect and far far more importantly instant gratification and not having to wait for shipping. I'm not even joking when i say all this is worth the few pounds difference in price!

  • rate this

    Comment number 137.

    I and others turned up at HMV this morning with gift vouchers to be denied their redemption. At that point I doubt if they were in administration. The refusal to accept vouchers if they weren't was essentially theft. I am still unclear if they have actually entered administration.

  • rate this

    Comment number 72.

    It's not far short of criminal that HMV aren't going to honour the gift vouchers that people have been given for Christmas etc. They've got our money and they're going to keep it. How honourable!


Comments 5 of 6


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