British Retail Consortium's Helen Dickinson
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'Flurry' of Christmas sales expected

20 December 2012 Last updated at 13:48 GMT

UK retail sales failed to grow in November, adding to fears that consumers are reining in spending ahead of Christmas.

They had been expected to bounce back after October's shock 0.8% fall.

The British Retail Consortium's director general Helen Dickinson told BBC News that she expected a "flurry of last minute activity" as Christmas approached.