NatWest to open all weekend as problems persist

Help

Thousands of NatWest accounts are still affected by computer problems, leading the bank to take the unusual step of opening on Sunday for customers.

While it says the underlying computer failure has been resolved, there is still a massive backlog to deal with.

Some RBS and Ulster Bank accounts have also been affected, but NatWest says no one will be left out of pocket.

Emma Simpson reports.

BBC © 2014 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.