Phil Smith, chief executive of Cisco UK and Ireland
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My Bottom Line: Phil Smith, Cisco

9 March 2012 Last updated at 11:21 GMT

Phil Smith is the chief executive of technology company Cisco UK and Ireland. He says we need to take responsibility for our own actions and find solutions to problems and not blame other people when things go wrong.

Phil appeared on The Bottom Line which is broadcast on BBC Radio 4 and BBC World Service. Subscribe to the podcast or watch it on the BBC News Channel.

Find more business wisdom from other chief executives on the My Bottom Line website.