Philippines becomes outsourcing hub

17 July 2011 Last updated at 21:56 ET Help

No matter where you are in the world, if you phone an international company, there's a high chance you'll be speaking to someone in Mumbai or Delhi.

But gradually another location has started to rival India's crown - the Philippines.

A recent survey found that there are now more call centre workers in the Philippines than there are in India.

Kate McGeown reports on the reasons behind this recent outsourcing boom.

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