Jobcentre Plus staff member explains 24-hour industrial action

18 April 2011 Last updated at 11:02 ET Help

Thousands of Jobcentre Plus staff are staging a 24-hour strike in protest over working conditions.

Rosie Huzzard, who works in a call centre in Sheffield, explains the industrial action on BBC Radio 5 live. "The union nationally has been in talks with management, but there's not a lot of movement there."

"We're not going to let it go," Ms Huzzard tells Victoria Derbyshire. "This action... is fighting for better working conditions for contact centre staff."

You can hear other BBC Radio 5 live highlights by visiting the Best Bits section on the website.

Victoria Derbyshire broadcasts Monday - Friday, 1000-1200 on BBC Radio 5 live.

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