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BT expands share of new broadband customers

BT Group

Last Updated at 16 Oct 2017, 15:21 GMT *Chart shows local time BT Group intraday chart
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BT has said that it attracted 53% of all new broadband customers to its services in the last three months of 2010, the highest since 2003.

Its broadband TV service, BT Vision, won 40,000 new customers, compared with 24,000 in the previous three months.

The numbers were released with BT's third-quarter profits.

BT's revenues dipped, but its pre-tax profits more than doubled to £441m in the third quarter to 31 December thanks to restructuring and cost-cutting.

In total, 356,000 customers were added by companies using BT's network, well above the 253,000 in the previous quarter, the company said.

BT's chief executive Ian Livingston said: "These results show that we are making progress on a number of fronts. There is always more to do, but our performance underpins our outlook for this year and the period to 2012/13."

'Huge bonus'

Telecoms analyst Mark Giles pointed to the 3% fall in revenues in its biggest divisions, Retail and Global Services.

But he added: "BT Retail continues to post impressive broadband subscriber additions... while the stronger quarterly growth in BT Vision subscribers was also encouraging."

"BTGS is still the biggest of the four divisions and a powerhouse for the group, and BT highlighted some large multinational contract wins," said Mr Giles from consultancy Ovum.

He also added that it was "a huge bonus" that the performance of the Global Services division had improved significantly a year earlier than expected.

"It shows they have cleared up some bad commercial deals very effectively."

BT's shares rose 3.6%.

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