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Wrexham call centre staff fly to New Zealand to cover night shifts

Call centre staff from Wrexham are taking turns to live in New Zealand to cover night shifts back home in the UK.

With New Zealand 12 hours ahead, Moneypenny staff normally based in Wrexham are still working day shifts but provide late-night cover when colleagues in Wales clock off.

Before opening the office in Auckland, bosses asked staff if they wanted to work nights or relocate temporarily.

A trial group of four staff are due to return after flying out last November.

Moneypenny managing director Glen Jackson told BBC Radio Wales' Bethan Rhys-Roberts how it works.

Staff fly to NZ for UK night shifts

  • 02 May 2013
  • From the section Wales