NHS 111: 'Patients losing faith', says Labour's Abbott
Accident and Emergency departments in England are being urged to make sure they have enough staff to cope with a potentially busy bank holiday weekend.
The College of Emergency Medicine has expressed concern that patients are going straight to hospital after failing to get through to the new NHS 111 helpline.
The Shadow Minister for Public Health Diane Abbott MP told the BBC that "patients are losing faith and going straight to A&E".
04 May 2013