Lady in St. Albans
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'I don't trust energy companies'

Energy companies are not always offering the cheapest deals to customers wishing to switch supplier, a consumer group has claimed.

Staff failed to outline the cheapest tariffs available in a third of all calls made during a small test sample by the consumers' association Which?

The group also questioned some of the advice offered on potential savings.

People on the streets of St. Albans gave their views.

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