ITV HD viewers miss England's first World Cup goal

Stephen Gerrard Steven Gerrard scored early in the match against the USA

ITV has apologised to its HD channel viewers after a "transmission problem" caused them to miss England's first World Cup goal.

Viewers did not see Steven Gerrard's early strike against the USA in the 1-1 match. Some reported seeing an advert.

ITV said coverage had encountered an "interruption" and presenter Adrian Chiles apologised on air at half-time.

Last year, ITV viewers missed the winning goal in a Liverpool-Everton FA Cup tie when coverage cut to an advert.

ITV1 unaffected

One viewer writing in the ITV.com forum said: "I'm watching the game on Freesat HD and ITV cut to adverts just before England scored the first goal."

Another wrote: "That was a disgrace, I miss the first England goal of the World Cup as ITV cut us to an advert break on ITV1 HD!!!"

Those watching ITV1 were unaffected by the error. The match was seen by an average audience of 13.2m, which equated to 56% of the total number of people watching television at that time.

An ITV spokeswoman said: "A transmission problem temporarily affected ITV1's HD service during the England/USA match.

"ITV standard definition service continued uninterrupted. We apologise for the interruption in transmission."

Last year's FA Cup glitch led to 1,000 complaints.

ITV boss at that time, Michael Grade, described it as "inexcusable".

More on This Story

SOUTH AFRICA 2010

The BBC is not responsible for the content of external Internet sites

More UK stories

RSS

Features

  • FridgeCool customer

    The village that has just got its first fridge


  • Lincoln Perkins (in the middle of the image) carried Churchill's coffin with seven other menNear miss

    How pallbearers almost dropped Churchill's coffin


  • Josef Mengele in SS uniformThe twins of Auschwitz

    How a Nazi doctor experimented on identical siblings


  • Alok'Red market'

    The desperate patients in India turning to illegal blood donors


  • Bank House, 27 King Street, LeedsIn pictures

    Some of the office buildings new to the National Heritage List


Copyright © 2015 BBC. The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.