Around 50 people work at Harmsworth, some in the hospital and others out in the community, such as Inspectors and Animal Collection Officers.

Terry books appointments for clients, organises the afternoon walk-in surgery clinic cases, greets pets and their owners when they arrive at the clinic, and files the 12,000+ yellow cards that contain all the animals' veterinary details.

"One thing that would make mine and Jo's lives a lot easier would be if we had a computerised filing system. We have hundreds of cards to file every day and having to do this manually slows us down considerably. However, I've been working here for so long now that I can almost do it in my sleep."

Paul loves his job and when asked to describe a typical day he is stumped as there really is no such thing as an average day for an RSPCA inspector. "That's the beauty of the job" he says, "it's so diverse. No two days are ever the same, so you never get bored."

An inspector's role includes following up complaints, investigations and prosecutions. Becky sees a lot of flea allergies, abandoned cats, houses with multiple cats and dog beating allegations. She always tries to give advice to pet owners and checks that the pets are in good condition and are being well-looked after. She updates all the day's call-outs on the computer when she gets home.

Despite a substantial drop in income, Nurse Sian has no regrets. She finds her job immensely rewarding. "It doesn't make a difference to the world if I play the cello or not, but I can make a difference to the animals and owners that come to the hospital." Her advice to anyone thinking of a changing career is: "It's never too late, just go for it!"

Christina travelled around Australia and New Zealand last summer, and worked for three months as Head Nurse in an animal orthopaedic specialist centre in Sydney. She learned a lot from her work abroad and would recommend it to anyone hoping to become a nurse.

Christina has recently joined the RSPCA staff at Harmsworth. Her typical day at the moment involves cleaning, medicating and feeding the animals on the wards and caring for those recovering from surgery. She's very interested in theatre nursing and anaesthesia and loves helping out in the operating theatres.

Life as a Harmsworth vet is unpredictable. "When I arrive at work in the morning I have no idea what will be waiting for me! There is such a great atmosphere here and we all have a lot of fun working as a team." As well as examining pets in the clinic, Gabriel keeps an eye on what's happening in the wards and operates in one of the hospital's two theatres.

Gabe is the very devoted owner of three cats and a rescue dog called Spike who was brought into Harmsworth as a stray. Spike was very thin and weak when he arrived at Harmsworth, but now he is in tip-top condition and bounds around with an unbelievable amount of energy - something the team in the production office can vouch for!

"The part I love the most about my job is knowing that when I go home on a Friday afternoon, I have rehomed most of the animals that were brought in as strays that week. My job involves a lot of liaising with rehoming centres, building relationships with them, and making sure that every pet is accounted for."