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第二十一集:Don't panic! 别慌!

Episode 190329 / 29 Mar 2019

本集内容简介

安娜在被晋升为 Tip Top 贸易公司激光水果库存管理系统的领导后,不知该如何开展新工作。于是她想向 Tom 请教请教。但是她一张口,就让人感觉十分不礼貌。该如何礼貌地、正确地向人请求帮助呢?看视频,学习请求帮助的用语。

听力挑战 – 问题

Denise 建议安娜在设计新库存管理系统时,应先做什么?

文字稿

Narrator        
你好,欢迎回到 Tip Top 贸易公司,眼下人人都在议论着 Anna 刚刚被提升的消息。Paul 宣布由 Anna 来充任该公司新设立激光水果库存管理系统的领导。 

Denise          
Yes, Anna... the new girl... she's done really well although I don't know what experience she's got... Anyway, about the hairdresser you mentioned, oh I loved his aftershave...

Tom              
I can't understand it. I've got all the experience and all the ideas... she's just such a...

Anna          
Tom. Sorry to interrupt. I just wanted to check you're OK with me leading this strategy for stock management.

Tom              
Oh of course. Yeah, you deserve it.

Narrator      
安娜,姿态不错嘛!

Anna            
But Tom, now you must help me.

Tom              
Eh?!

Narrator:       
安娜,求人帮助时,不能这么说话。难道你忘了我一直在教你要注意礼貌? 

Anna          
Be polite – yes, you keep telling me that.

Narrator        
如果你需要别人帮忙,一定要请求,不能命令,即使是 Tom 也不例外!

Anna              
Oh right.  I'm in a bit of a panic. I've never done this before. I don't know where to begin.

Narrator        
很简单,你可以这样对同事说:

如果你能帮忙那么我将非常感激。I would be most grateful if you could give me some help.
请问你能不能给我一些建议?Please could I ask you for some advice?
我知道你很忙,不过能不能占用你几分钟时间?I know you're busy but could you spare me a few minutes of your time, please?

来吧,试一试!

Anna            
Right, thanks. I'll try. Erm, excuse me, Tom. Sorry about earlier. I'm a little nervous about leading this strategy thing and I would be most grateful if you could give me some help... please?

Tom              
Of course, Anna. Why didn't you say - I'd be delighted. I've lost count of the number of projects I've led over the years.

Anna              
Great, thanks. So... where do you think I should begin?

Tom            
Well, give me a few minutes and I'll just find some of the excellent work I did last year. Basically, you'll just need to copy it. Hold on...

Paul                
Ah, Anna... just popping out for some biscuits... err, how's the stock management strategy coming along?

Anna            
Oh, very good, Paul. Actually, could I ask you for some advice, please?

Paul              
Yes of course... although I don't know if I'll be of much use!

Tom              
...now where did I put those damn documents!

Anna          
I'm very grateful for this opportunity but I'm a little unsure of where to start. Tom is looking for some of his old work but...

Paul             
Really?! To be honest, this isn't Tom's speciality. At a time like this, I would ask Denise.

Anna            
Denise?!

Paul                
Yes... she may only be the office assistant but she always has words of wisdom. Right, custard creams or chocolate digestives?

Anna            
What?

Paul              
Biscuits?

Anna            
Oh... custard creams, please.

Err, Denise, I know you're busy but could you spare a few minutes of your time, please?

Denise          
Of course, Anna, always happy to help you.

Anna              
Well, you know the stock management control system?

Denise          
The one you've now got to work out... well done for getting that!

Anna            
Thanks. It was OK writing it down for Paul but how do I put it in to practice? There's just too much to do!

Denise        
Calm down, Anna. You'll be fine. The first thing you need to do is to look at our current system.

Anna            
Look at our current system. How do I do that?

Denise          
Easy! Just take the lift down to the warehouse and speak to Mr Ingle and then write down what you find; and draw up an action plan of tasks you need to do, like a shopping list. I'm very good at those.

Anna            
Go and see Mr Ingle? Oh, do I have to?

Denise          
He's OK, really, Anna. If you approach him in the right way he won't bite your head off!

Anna            
What! Bite my head off?! Oh, well, if he won't bite me... then I suppose I should go and see him. Thanks for your advice, Denise. I could kiss you! Right, I'm going to go and see him right now.

Narrator     
一定要有一个行动计划! 一个好的想法。干得不错 Denise, 你比人们印象的更聪明! 安娜你干的不错,看来这些礼貌用语都派上用场了。

I would be most grateful if you could give me some help.
Please could I ask you for some advice?
I know you're busy but could you spare me a few minutes of your time, please?

记住,如果你没主意了,尽管请求别人帮忙就是了... 不过最好别去找 Tom, 不知道他现在怎么样?

Tom               
Here Anna, I've got them. Look, all my ideas from my last stock control project... Pages and pages of them. Just copy these. They're brilliant. Anna? Anna!

Paul              
Too late, I've just seen her in the lift. Fancy a custard cream, Tom?

Narrator       
安娜去找那位动不动就发脾气的 Ingle 先生去谈话。希望她别忘了使用礼貌请求用语,否则对方才不会买账呢 – 那样可就糟了! 我们下次再会。

听力挑战 – 答案

Denise 建议安娜在设计新库存管理系统时,应先做什么?

应先看看现在的系统。

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