白领英语

中级

第十八集:The email 电子邮件

Episode 190308 / 08 Mar 2019

本集内容简介

Paul 一大早就把安娜叫进办公室里,到底是为了什么事?昨天安娜给 Mr Lime 发送的邮件是否有回音?本集《白领英语》介绍发送电子邮件时的常用语。

听力挑战 – 问题

安娜在邮件里想和 Mr Lime 确认什么?

文字稿

Narrator     
大家好,安娜刚到她的办公桌前。Paul 就朝她走过来了,还吃着饼干。他的眉头怎么是皱起来的呢?

Paul               
Anna?

Anna             
Yes, Paul.

Paul               
Come and have a biscuit in my office.

Now, Anna, about Mr Lime.

Anna             
I didn't say yes!

Paul               
Pardon? Yes to what?

Anna             
Oh, nothing.

Paul               
You sent him an email yesterday and copied me in.

Anna            
Yes.

Paul             
Your email reads: boxes ok. pls c-d-u cfirm wnt 300 ta.

Anna            
Yes: please could you confirm you want 300.

Paul              
Right. Now that's not really the best way of writing an email to a client, is it?

Anna            
Oh.

Paul             
Please could you re-send your message to Mr Lime, using actual words that make sense.

Anna           
OK.

Paul              
Thank you. Have a chocolate crunchy!

Anna            
Thanks.

Tom             
Morning, Anna.

Anna             
Hello.

Tom             
Let me guess, Paul just spoke to you about your email?

Anna             
How do you know?

Tom              
You copied me in remember, I just read it – or tried to.

Anna             
But what's the problem? Other people write like that!

Tom            
No, maybe some people write text messages like that in an SMS message on their phones, but that is completely the wrong style for an email to a client.

Narrator     
安娜,别听 Tom 瞎说了,浪费时间。写商务电子邮件的时候你可能会用到以下短语:

尊敬的 Lime 先生……
Dear Mr Lime...

希望您最近还好.
I hope you are well.

我写信给您是有关…
I am writing regarding...

请您确认…
Please could you confirm...

您真诚的。
Yours sincerely.

Or 或者:最美好的祝福。 
Best wishes.  

Anna           
Thank you! I'll rewrite my message. There! I'd better get it checked before I send. Denise?

Denise         
Yes... the other problem with Stephanie is that her legs are just too long...

Anna             
Oh, she's on the phone.

Denise        
... yes, like trees...

Anna             
I'll have to ask Tom. Tom?

Tom          
Mm?

Anna             
Could you read this through before I send it?

Tom             
Hang on, Anna, just let me finish this sentence. It’s really important. I’m ready, let’s have a look. OK. Dear Mr Lime, I hope you are well. I am writing regarding your request for luxury boxes for the Imperial Lemon Delivery. We will indeed be able to supply them. Please could you confirm that you want 300. Best wishes, Anna.

Anna             
Well?

Tom             
It’s good, it's much better. Send it. Hopefully Mr Lime will think your last message was just someone sitting on your keyboard by mistake.

Anna             
Thanks.

Tom            
You're not...

Anna           
What?

Tom         
Nothing. It's none of my business.

Anna          
What?

Tom            
You're not ever going to go to lunch with Mr Lime, are you, Anna? I mean, in a non-business way...

Anna            
No, of course not!

Tom              
No. I mean I don’t care… it's just... important to... stay professional.

Anna           
Yes.

Narrator     
Hmmm, 我就知道安娜的邮件会出问题。不过至少现在她不会再犯这个错误了。来,让我们再复习一下安娜在修改过的邮件中用到的一些短语。

Dear Mr Lime...

I hope you are well.                  

I am writing regarding...

Please could you confirm...

Best wishes.

我们下一次节目再会!

听力挑战 – 答案

安娜在邮件里想和 Mr Lime 确认什么?

她想确认 Mr Lime 是不是需要 300 个柠檬豪华包装盒。

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