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You and Yours - Call You and Yours: Do you get what you want from your bank?

Winifred Robinson asks, what do you think of the quality of the customer service you receive from your bank? Does it provide you with what you need? Email youandyours@bbc.co.uk.

Call You and Yours: Do you get what you want from your bank? Since the collapse of 2008, the big banks have struggled to build a better public image. Stories of inflated bonuses for bosses, and poor treatment of customers have left the industry with a poor reputation. But what kind of service have you received from your bank? When you need help or advice, are they there for you - on the high street, online or on the phone? And do you feel you can trust the advice you receive? People often complain about banks, but do we expect too much from them? We want to hear your experiences and your views. Email youandyours@bbc.co.uk

Producer: Jonathan Hallewell Presenter: Winifred Robinson.

  • Broadcast on BBC Radio 4, 12:04PM Tue, 19 Nov 2013
  • Available until 12:00AM Thu, 1 Jan 2099
  • First broadcast BBC Radio 4, 12:00PM Tue, 19 Nov 2013
  • Categories
  • Duration 55 minutes

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