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   Inside Out - East Midlands: Monday October 2, 2006

Bouncing back

Working the doors - the image of bouncers is changing

Ten years ago the image of bouncers in Nottingham hit rock bottom.

Undercover reporter Donal McIntyre spent 11 months "working the doors" in the city's pubs and nightclubs.

His documentary revealed a seedy underworld of drug dealing and criminals.

Inside Out East Midlands investigates how the club scene and door supervision has changed since then.

Door supervisors

Our first discovery is that door staff aren't bouncers any more.

Nowadays they're called door supervisors and their image is changing.

The makeover started 10 years ago.

After the McIntyre film went out, the authorities had to act.

Gone are days when anyone could walk off the street and get a job on the doors.

First, local councils introduced compulsory training and badges.

Then came the Private Security Industry Act - that made it illegal for anyone to work on the doors without a licence from the Security Industry Authority.

Jackie Munn from the SIA says the national scheme introduced a national standard:

"There was a recognition that things had to change. I personally knew of door supervisors who had convictions for murder. We couldn't continue as we were."

In 2006, on a Friday or Saturday night, door staff outnumber the police on duty by a ratio of 10 to one.

Inspector Paul Winter from Nottingham's central police station told us, "We need them and they need us. We have 350 licensed premises in the city centre and without the help of door staff, keeping the peace would be virtually impossible."

Training as a door supervisor

Our presenter Marie Ashby decided to find out for herself what it's like to train as a door supervisor.

To get your badge today you need to be police checked, you need to get through four days of training, pass some exams and then hand over £190.

The modules cover everything from drugs awareness to civil and criminal law.

Marie Ashby training
Conflict management - Marie Ashby learns the tricks

Marie joined a class of students studying conflict management.

The emphasis is on defusing the tense situations that crop up every night outside our pubs and clubs.

Trainer Jason Brown told us good communication skills are better than bulging biceps:

"A lot of the time, just by talking to the potential troublemakers and perhaps empathising with them, you can calm the situation and stop it from escalating."

After the theory, the practice - Marie got her chance to work in a real nightclub on student night at Isis on the edge of Nottingham.

Her mentor was 65-year-old Don McCalman, a doorman with experience spanning three decades who has written a book, 'Bouncing Back' about his experiences.

Don showed Marie just how tough it can be to look after everyone in a nightclub full of 2,000 students determined to have a good time.

At the end of a long shift Marie has gained a real insight into a world few of us see:

"Making this film has been a real eye-opener. We're not saying all door supervisors are angels but after tonight I've got a lot more respect for the work they do."

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Cold cases

John Langley
DS John Langley - master crime solver

For over 30 years DS John Langley worked in the East Midlands trying to solve some of our region's most notorious crimes.

And while most of his cases were finally closed, certain crimes remained unsolved.

One in particular has come back to haunt him - and now he's asking for our help.

Help wanted...

Unsolved rapes are a national problem and Derbyshire is no exception.

In this county alone, there are 447 open cases and it's one of these the Major Crime Review Team are working on.

Neil Jackson
Neil Jackson seemed the perfect gentleman

When Jean Wilson met Neil Jackson in a local Buxton pub, this middle aged quarry worker seemed like the perfect gentlemen.

But Neil Jackson was no ordinary family man… besides being cautioned in the past for bigamy, he had a darker side.

Two years into their relationship, it is alleged that Jackson began to behave inappropriately towards 11-year-old Sinead.

It was Sinead's older brother who first noticed things weren't quite right.

He told his mother about his suspicions… and when initially confronted Neil Jackson, he denied everything.

But his secret was now out and, with mounting pressure, he fled the country leaving behind a family in turmoil.

His last contact with Jean was a text message.

In it he made a partial apology and asked for her forgiveness.

Since then he hasn't been heard from and this case remains open.

Going public

So now five years into this investigation, Sinead and her family decided to make the brave decision to go public in the hope that Jackson will be finally caught.

If you've been a victim of rape or sexual abuse the helpline number for Derbyshire Rape Crisis is 0845 129 0111.

Wherever you live they'll be able to put you in contact with someone who can help.

And if you have any information about Neil Jackson's whereabouts please contact Crimestoppers 0800 555111.

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JCB's Record breaking team

Exclusive web photo gallery
Diesel pwered car

The Midlands based company JCB has become a world leader in the production of construction machinery.

But what may come as surprise to many is that the company has just broken the land speed record for a diesel powered car.

Matthew Gull takes us behind the scenes to witness the preparation for the record breaking run in the United States of America.

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