If you have a fair trading complaint, please follow our fair trading complaints procedure.
Further details and reports are contained in the quarterly bulletins published below.
To open a PDF file you need Adobe Reader software, which you can download free via BBC WebWise. Otherwise, choose the text-only version of the document.
July-October 2009 bulletin PDF (96KB)
May-June 2009 bulletin PDF (93KB)
February-April 2009 bulletin PDF (80KB)
November 2008-January 2009 bulletin PDF (98KB)
We have tried to make the above PDFs accessible to all users and therefore have not provided an additional text-only version
September-November 2008 bulletin PDF (95KB)
September-November 2008 bulletin text-only version
May-August 2008 bulletin PDF (37KB) Updated 02.09.2008
May-August 2008 bulletin text-only version
February-April 2008 bulletin PDF (34KB)
February-April 2008 bulletin text-only version
November 2007-February 2008 bulletin PDF (30KB)
November 2007-February 2008 bulletin text-only version
August-November 2007 bulletin PDF (45KB)
August-November 2007 bulletin text-only version
May-July 2007 bulletin PDF (44KB)
May-July 2007 bulletin text-only version
February-April 2007 bulletin PDF (24KB)
February-April 2007 bulletin text-only version
December 2006-January 2007 bulletin PDF (20KB)
December 2006-January 2007 bulletin text-only version
September-November 2006 bulletin PDF (22KB)
September-November 2006 bulletin text-only version
June-August 2006 bulletin PDF (26KB)
June-August 2006 bulletin text-only version
March-May 2006 bulletin PDF (25KB)
March-May 2006 bulletin text-only version
December 2005-February 2006 bulletin PDF (28KB)
December 2005-February 2006 bulletin text-only version