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28 October 2014

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Flood heroes

You are in: Hereford and Worcester > Features > Flood heroes > Flood Hero: M5 manager

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Flood Hero: M5 manager

The manager at Strensham Services on the M5, who helped hundreds of stranded motorists.

Quintin Speers is the operations manager at Strensham Services Northbound on the M5.

His heroic efforts during the last week have touched the lives of hundreds of people.

On Friday 25 July due to the extreme weather conditions hundreds of motorists were stranded on the M5 and at Strensham service station. 

Quinn started work on Friday morning at 7.30am, and didn't stop to sleep until Sunday evening.

His sensitivity to those in need far surpassed what would have expected of anyone in his situation. 

Some people were born to be leaders, Quinn certainly was.

Quinn was instrumental in keeping this vital operational centre open for the public. 

Traffic on M5 at Strensham Services

Traffic on M5 at Strensham Services

He pushed cars to safety that were stuck in flood water up to the car windows with drivers still in them, cleared the traffic to make way for other stranded drivers, organised distribution of blankets and food for those stranded, and, once he had filled the Travel Inn with stranded public, opened all areas to enable people to get some rest in the dry. 

The facilities were kept going due to his tenacity and strength of conviction that he could make a difference, and he did, to hundreds of people. 

Quinn is a great communicator and through the crisis, listened, consulted, involved and explained why as well as what needed to be done.

His confidence and determined compassion swept his staff along.

"Aut viam invenium aut facium" -  "Where there's a will there's a way", or literally, "I'll either find a way or make one".

Nominate your hero or heroine from the July floods - someone who went out of their way to help someone in trouble.

last updated: 26/07/07

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