How do I deal with internet trolls?

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1. A modern menace

In recent years there have been a number of high profile cases involving internet trolls. Celebrities like Stephen Fry, Graham Norton and Lily Allen have found themselves leaving Twitter because of the unpleasant attention they were getting.

But online abuse isn’t confined to Twitter. You just have to read an article or forum, or the comments below a YouTube video, to see there are plenty of trolls out there ready to pounce on whatever they deem worthy of their scorn. So what can you do about it?

2. Angry and anonymous

Watch this short animation for advice on how to deal with trolls.

3. Don't feed the trolls

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4. Deal with it

Who should be responsible for dealing with internet trolls?

Social networks

Should Facebook, Twitter, Instagram, etc, do more to stop abuse on their platforms?

Social networks

Work is being done

Twitter, Instagram and Yahoo have updated their platforms to make reporting abuse easier and to allow filtering of notifications and comments.


Do the Government need to do more to make it clear what online behaviour is against the law?


Old laws still in use

In spite of a rise in prosecutions under the Communications Act 2003 and the Obscene Publications Act 1959 and 1964, some believe these laws need updated.


Are the police doing enough to act on reports of abuse online?


New units

The Metropolitan Police have announced a new unit to be set up called the Online Hate Crime Hub, which will focus on internet trolls and online abuse.


Is trolling something that should be regulated by users of social media themselves?


You can play your part

We can all report abuse we see online to social networks or police, and choose not to post anything that could be considered offensive or harassment by others.