Future Media Standards & Guidelines

Screen-Reader Testing Guidelines vs1.0.1

1. Document purpose and background

1.1. Screen readers are used in the production of BBC online (*.bbc.co.uk) content:

  • by developers, during development, to evaluate their ongoing work; and
  • by experts and users, for more formal testing.

1.2. This document describes which screen readers SHOULD be used in each of these cases if screen-reader testing is being carried out.

1.2.1. Screen-reader testing on BBC sites is currently optional; however, it may become mandatory in the future.

1.3. The document is part of a wider move to clarify how screen-reader testing should be carried out on online projects. This will include: a refinement of the screen readers on which to test, based on better research on the screen readers actually used by BBC online audiences; and more detailed guidelines for how best to perform development and more formal screen-reader testing.

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2. Screen-reader use by developers

2.1. Based of the availability of screen readers which are approved for use on the BBC desktop, you SHOULD use the following screen readers for development testing of BBC sites:

  • Jaws 8.0 (with JavaScript enabled) in IE6 (or IE7 where available) and FireFox 2.0.0.1
  • HAL 7.0.1

2.2. The following tools MAY also provide useful insights into how screen readers will read a page; they may be easier to use and more easily available than those in section 2.1.:

  • IBM Home Page Reader
  • VoiceOver (Apple) in Safari 2 or 3
  • FireVox in FireFox 2.0.0.1

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3. Screen-reader use in formal testing

3.1. To test the results of development, you SHOULD conduct expert testing.

3.1.1. You MUST use a supplier approved by the Future Media & Technology UXD Accessibility Team to perform expert testing.

3.1.2. In expert testing, the following screen readers MUST be tested against on Windows XP:

  • HAL 7.0.1 with JavaScript enabled in IE 6 (or IE7 where available)
  • JAWS 7.1, JAWS 8 and JAWS 9 with JavaScript enabled in IE6 (and IE7 where available)

3.2. To further test the results of development, to ensure they provide a usable experience for typical blind users, you MAY conduct usability testing.

3.2.1. You MUST also use a supplier approved by the Accessibility Team to perform usability testing.

3.2.2. In usability testing, you MUST ensure you include at least one user using each of the following screen readers on Windows XP:

  • HAL 7.0.1 with JavaScript enabled in IE7
  • Windows Eyes 5.5 with JavaScript enabled in IE7 and FireFox 2.0.0.1
  • JAWS 7.1, JAWS 8 and JAWS 9 with JavaScript enabled in IE7

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4. Document history

DateVersionChangeAuthor
17/11/2008 v1.0.1 Minor changes to remove use of the term bbc.co.uk from the document. Victoria Jolliffe
26/06/2008 v1.0 Released as version 1 following sign off by the UXD Cluster. Victoria Jolliffe
24/06/2008 v0.64 Revision to section 3 to include the OS to test on. Victoria Jolliffe
23/06/2008 v0.63 Revisions made following feedback from the Accessibility WG. Victoria Jolliffe
11/06/2008 v0.62 After feedback from Accessibility WG. Jonathan Hassell
10/06/2008 v0.61 Another few tidying edits. Jonathan Hassell
06/06/2008 v0.6 Simplified after Accessibility WG. Jonathan Hassell
07/05/2008 v0.5 Added clause 4.4.1 following review by Jonathan Hassell, and added SATaGo to list of optional screen readers to use for testing. Victoria Jolliffe
01/05/2008 v0.4 Included browsers to use to test against. Victoria Jolliffe
15/04/2008 v0.3 Made minor changes following review by Jonathan Hassell. Made section 3.2 clearer. Victoria Jolliffe
01/04/2008 v0.2 Changed ’Standard’ to ‘Guideline’. Following review by Accessibility WG changed SHOULD in clause 3.3.1 to MUST, and changed ‘user’ to ‘usability’ throughout. Victoria Jolliffe
01/04/2008 v0.1 New document. Victoria Jolliffe

Document editor: Editor, Standards & Guidelines. If you have any comments, questions or requests relating to this document, please contact the Editor, Standards & Guidelines.

Like all other Future Media Standards & Guidelines, this page is updated on a regular basis, through the process described on About Standards & Guidelines.

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