1.1. If developing PDF content, you MUST ensure that the information in the PDF content is made accessible to all our users by enriching it with PDF tags. Use one of the following methods:
1.1.1. If you are using Microsoft Word and Acrobat Professional 8 to produce your PDF files, you SHOULD follow the Guide to the essentials of creating accessible PDF files with Microsoft Word and Acrobat Professional 8.
1.1.2. If you are not using Microsoft Word and Acrobat Professional 8 to produce your PDF files, refer to the following information for further details on making accessible PDFs.
Adobe's accessibility guidelines: http://www.adobe.com/enterprise/accessibility/pdfs/acro6_pg_ue.pdf and http://www.adobe.com/uk/enterprise/accessibility/creating.html
Other guidelines: http://www.alistapart.com/articles/pdf_accessibility
1.2. If it is not possible/reasonable to make the PDF accessible (for example, if the PDF is currently created via server-side scripts, or made by a third-party), you MUST either:
1.2.1. If reasonable and possible, make the information in the
PDF available in an alternative accessible form (either
.rtf) and include that on the site next to the PDF version, or
1.2.2. Note on the site that an accessible version isn't available from the source of the document (if the conversion isn't possible/reasonable)