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11 November 2009
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Online Services Guidelines in Full

Harm & Offence

Offensive language

Offensive language can give rise to widespread offence. The use of certain, mainly four letter, words in text on the Internet may be far more offensive than a fleeting expression on radio or television. Such words may be used only in exceptional circumstances, there must be a clear editorial justification for their use and express approval must be obtained.

Any proposal to use such a word on our online services must be referred in advance to the relevant person responsible for the output. When connected with a programme, this should be done in consultation with the Controller responsible for the programme. For the BBC News web site, express prior approval must be obtained from the Editor, News Interactive. For BBC World Service, this must be obtained from the relevant Head of Region or the Head of New Media. In cases of difficulty, referral may also be made to Editorial Policy.

Offensive language and children

We must not include the most offensive language in online content which is likely to appeal to a high proportion of children. We must not include offensive language in such content unless it is justified by context and then its frequent use must be avoided.

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