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6 December 2009
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Guidance

User Generated Content (Video, audio and stills contributions from members of the public in BBC News output)

Requests for transmitted and untransmitted material and personal details

We may receive requests, from third parties such as the police, to hand over material which has been submitted by our audiences. This may be likely if the images appear to record a criminal act, or feature public disorder such as a siege, an assault, or a demonstration.

We may also receive requests for personal information about the person who has submitted the material.

Under the Data Protection Act, we should not generally pass on details to a third party. However we can go back to the person concerned and tell them someone wants to contact them – particularly if it is another broadcaster. (see also 8.2 below)

In addition, our standard terms of use should notify our audience that, in certain circumstances, we may be required by law to hand over material and in certain cases to divulge some personal details as well.

 

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