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15 November 2009
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Guidance

BBC use of Social Networking and other third party websites

Level of engagement

Before the page/profile/site is launched, you will need to decide with the relevant Interactive Editor/senior editorial figure what level of engagement you want, what  resources you will need to achieve it and over what period of time.

For example, a page which advertises forthcoming editions of a TV programme with clips and some background information will need regular refreshing.

But you may want to offer a higher level of user engagement on the BBC branded space.
For example,

  • Will users be able to upload still, audio or video contributions?  See also Legal and Rights Issues below
  • Will users be able to add their own text comments?

If so,

  • How do you plan to engage with the community?  Will you offer a host presence, for example to answer a question about when the next series is starting?
  • How do you plan to protect the BBC brand?  Will you need to consider some additional moderation?
  • Do you have the necessary resources to do the job properly?
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Guidance on BBC use of Social Networking and other third party websites



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