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16 October 2014
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Change Management

The BBC maintains polices and standards to provide a pragmatic framework that will enable resilient change and configuration management procedures to be established within the BBC and relevant suppliers.



Scope

The Change and Configuration Policy covers changes to live Services and is applicable both to users within the Services and projects delivering new / changed elements into the live environment.

All of the following are subject to Change Management, and any exceptions will need to be approved. As this is about managing risks, part of the decision process will be "what are the risks of NOT having change management".

  • Any equipment that either originates, routes, controls or receives a signal (including any software element of that equipment).
  • All components and elements of any equipment (including software components) that uses an operating system to control hardware and/or software activity.
  • Any building engineering service activity which could put the continuity of the BBC's business/output at risk or weaken its level of resilience.
  • Any building engineering service activity which could put the continuity of the BBC's business/output at risk or weaken its level of resilience.

Radio and Television Schedules are outside the scope. However, it should be noted that the systems that support the production of these schedules are within scope.

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Policy Statements

Version Date PDF Version
02.00 04/03/2003 If you have difficulty accessing the PDF, please right click to download, and save target on your local drive.

Change Management Policy Ref 01
BBC Divisional Directors will be responsible for compliance within their Division.

Change Management Policy Ref 02
All Change Management processes must contain the minimum, mandatory requirements as detailed in the Process Requirements section.

Change Management Policy Ref 03
All Configuration Management processes & systems commissioned from February 2003 must contain the minimum, mandatory requirements as detailed in the Process Requirements section.

Change Management Policy Ref 04
All existing Configuration Management processes are expected to meet the mandatory requirements by end of 2005. Where this is not feasible, alternative plans must be agreed with your relevant Head of Technology, in collaboration with Broadcast Continuity (detailed in Exceptions and Mandatory Referrals).

Change Management Policy Ref 05
As a minimum, all suppliers of Services to the BBC must comply with this Change and Configuration Management policy at the point of delivery. For any Service upon which the continuity of the BBC's business is reliant, or for activities that will have an impact on business continuity, the Change and Configuration Management policy will apply at all times, not just at the point of delivery. For further information please see the Scope.

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Related Policies

The following is a list of useful, related policies from other areas of DQ.

The main Delivering Quality policies always apply.

Project Policies Ref 01
At inception all projects must be registered within a business strategy programme, identifying interdependencies and potential or actual overlaps, including resources and assets.

Project Policies Ref 02
All projects must commence with an Initial Project Assessment which defines and agrees the minimum procedures and standards appropriate to the project in hand which must be adhered to.

Project Policies Ref 03
All external and internal suppliers must adhere to the processes and standards within Delivering Quality when engaged on BBC projects.

Project Policies Ref 04
All projects will be broken down to achieve substantive milestones towards the deliverables at least every six months.

Project Policies Ref 05
All programmes, and the projects within the programme, will be regularly reviewed by the business to ensure continuing agreement with the business objectives.

Project Policies Ref 06
Post implementation reviews will be completed on all projects within six months of delivering benefit.

Project Policies Ref 07
All projects must use an approved project methodology.

Project Policies Ref 08
Refer to the Director of Policy plans to use the brand for marketing any delivered product

Project Policies Ref 09
Refer to the Director of Policy all potential fair trading issues

Project Policies Ref 10
At the point of delivery, all projects must ensure their deliverables are implemented within the live environment using the appropriate change control procedures and in accordance with the BBC’s Change and Configuration Management Policy.



How to Obtain Further Information and Internal Policies and Standards

Only a limited number of standards are published within this site.  If you need more information or you think you need access to specific documents, please see "How to obtain further information".



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