The New Film Network - Identity

The Film Network site has under taken a major upgrade and as part of that, some changes have been made to the way you log in. Now if you wish to leave comments, rate a film or edit your profile you will still need to log in with your existing details but the first time you do so you will be asked for some additional information for our new BBC iD service. After this, it should be business as usual.

We have retained all existing Film Network profiles and after you log in for the first time on the new site, you will be able to edit these as normal.

What is BBC iD?

BBC iD is the new sign in system across the BBC. It’s already in use on new sites and services such as iPlayer message board and is currently being rolled out across all other services that require a user to register or sign in.

The intention is that by March 2010 it’ll be the single sign in for all BBC online services.

BBC iD sounds good. What do I need to do to join?

If you’ve already got a BBC membership then it’s a fairly simple process. When one of the BBC sites you regularly sign in to, (eg this one), switches over to BBC iD you’ll be prompted to create a BBC iD when you try to log in. Just follow the instructions on screen.

If you’ve never had any form of BBC membership just go to the BBC iD homepage to create a BBC iD. NB: Until the switchover is complete you won’t be able to sign in to non-BBC iD sites with your BBC iD.

What was wrong with the old system?

The membership system we’re replacing was built some years ago and it needs to be replaced. It won’t support many of the services we expect to introduce in future and it doesn’t function as a single sign in system across all of BBC Online. We think our new system will provide users with a much more satisfactory experience, though converting from the old system to the new will cause inconvenience, for which we apologise.

What are the benefits of BBC iD?

Our aim is to provide users with a single sign on system for all the BBC services they use across current and new platforms. For example, customisations and preferences you set on the website can be carried across to digital television and mobile services.

I’ve just created a BBC iD but I can’t sign in to some of the BBC’s services. Why? Some of the BBC’s services are still using the old BBC membership system and you won’t be able to sign into them with a BBC iD until the service you want to use has moved to BBC iD.

My new BBC iD account won’t let me sign into a site that’s still using the old membership system. What should I do?

If you’d like to comment or post a message on a site that’s still using the BBC membership system you can use your previous membership details. If you only have a BBC iD account you can create a separate account to use on sites that haven’t switched over to BBC iD as yet. Do that by going to the site where you’d like to post a comment and click on 'Register'. This account will only be needed for a short period and eventually your BBC iD will work on all BBC sites.