Contact Us

You can contact us in a number of ways with any enquiries, ideas, information, gossip, stories, loves, desires or web access issues.

Email: ouch@bbc.co.uk
(Or use the form below)

Post: Write to us (or send a video letter if you prefer) at:
Ouch!, MC4 A3, BBC Media Centre, 201 Wood Lane, London W12 7TQ.

Phone: 020 8752 5444
(This is an automated voicemail line for you to leave messages for us. Use it how you like, but please be aware that you may find we put your voice on the website!)

Complaints: If you have a complaint about Ouch, this must be submitted in a different way. Click here for complaints information.

Contact form

Send us your comments using this form. Please take care when entering your email address - the BBC promises that you will not receive unsolicited mail by supplying us with personal details.

Complaints

The BBC has a new system for dealing with complaints from our audiences. From 1 February 2005, all complaints about the BBC, our programmes and services (e.g. accusations of bias, issues of taste and decency, etc.) should be sent via our Complaints site.

If you are reporting a fault with this site - for instance a spelling error, broken link or web access issue - you can either:

• email your feedback directly to ouch@bbc.co.uk
• or use the form above.

What happens to your messages?

We appreciate your feedback: it helps make sure we're giving you exactly what you want. Wherever possible, we'll try to answer your emails, but due to the huge amount of correspondence we cannot guarantee a personal reply.

The BBC and any service provider we engage will use the information you supply to respond to your queries/comments, to develop and enhance our services and for statistical analysis of audiences and users. For full details, see our privacy policy.