How can I get help with BBC iPlayer or BBC Sounds?

Page updated: 8th July 2019

If you have a question about or need help with BBC iPlayer, BBC Sounds or BBC iPlayer Radio, visit:


Can't find what you're looking for? Try using the search bar above. We may not have the answer you're looking for, but one of our FAQs may tell you where to find it if it's available elsewhere on the BBC website.

For guidance on how best to use search, visit our 'How do I use the FAQ site?' page.