How can I get help with BBC iPlayer?

Page updated: 13th November 2018

If you have a question about or need help with BBC iPlayer, BBC Sounds or BBC iPlayer Radio, visit:


Can't find what you're looking for? Try using the search bar above. We may not have the answer you're looking for, but one of our FAQs may tell you where to find it if it's available elsewhere on the BBC website.

For guidance on how best to use search, visit our 'How do I use the FAQ site?' page.