How do I use the FAQ site?

Page updated: 13th February 2019

The best way to search for an answer to your question is by using keywords e.g. If you want to know 'How do I get tickets for Strictly Come Dancing?' then you should search for 'Strictly tickets'.

Another way of finding the information you're looking for is to try looking under the category your enquiry is about. Those categories are TV, Radio, Online and General and you can see them in the tabs above.

If you don't get the result you're looking for then it's likely that your question isn't one of our Frequently Asked Questions and we don't have the information available.

Some of our most popular FAQs are also accessible by clicking on the larger images on the homepage.