18 Aug 2009
Handcuffing herself to a shelf in demonstration of Mr Papadopolous hinting that she should retire from the launderette.

9 Jan 2009
Paying Nick so that he would leave her granddaughter Dotty in her care.

31 Jan 2008
Recording a message for Jim, explaining that she wasn't able to care for him at home.

25 Oct 2007
Learning that Jim had suffered a stroke.

8 Jun 2007
Handing Tomas over to Social Services after seeking Dr Legg's advice.

9 Apr 2007
Finding baby Tomas abandoned in a church and taking him in.

25 Dec 2006
Finding Pauline lying dead in the snow in the Square Gardens.

12 Aug 2004
Being diagnosed with kidney cancer but recovering after chemotherapy.

1 Apr 2003
Being robbed and beaten by a bogus charity collector.

14 Feb 2002
Marrying Jim on Valentine’s Day.

21 Dec 2001
Accepting Jim's second proposal on the London Eye.

8 Nov 2001
Jim proposing for the first time.

28 Jun 2001
Being hospitalised for a breakdown.

14 Jun 2001
The death of her grandson Ashley.

7 Dec 2000
Going to prison for shoplifting.

7 Sep 2000
Helping her friend Ethel to die in a euthanasia pact.

22 May 1990
Realising that her son Nick was trying to poison her.

27 Jun 1989
Discovering that her husband Charlie was a bigamist.