1. BBC One

Live Events: FAQs

Two women studying lyrics at BBC Sing Live Events

When and where are the events?

Date: Saturday 1 May 2010
Venue: Leeds Town Hall, Leeds, the Headrow, Leeds, West Yorkshire, LS1 3AD
Morning event: 10am-12pm
Afternoon event: 1.30pm-3.30pm

Date: Sunday 2 May 2010
Venue: Glasgow Royal Concert Hall, Glasgow, 2 Sauchiehall Street, Glasgow, G2 3NY
Morning event: 11am-1pm
Afternoon event: 3pm-5pm

Date: Monday 3 May 2010
Venue: Shaftesbury Theatre, London, 210 Shaftesbury Avenue, London, WC2H 8DP
Morning event: 11am-1pm
Afternoon event: 3pm-5pm

Date: Tuesday 4 May 2010
Venue: Shaftesbury Theatre, London, 210 Shaftesbury Avenue, London, WC2H 8DP
Afternoon event: 4pm-6pm
Evening event: 7.30pm-9.30pm

Date: Sunday 9 May 2010
Venue: St David's Hall, Cardiff, The Hayes, Cardiff, CF10 1AH
Morning event: 11am-1pm
Afternoon event: 3pm-5pm

How can I apply for tickets?

Please register at the BBC Events website.

Alternatively, you can register by phone by calling freephone 0370 901 1227. Calls are free from a landline. Some networks and mobile operators will charge for these calls.

Applicants can also register by textphone 0870 903 0304. Calls cost up to 8p/min from a BT landline min connection fee 8p. Calls from other networks may vary; calls from mobiles may cost considerably more.

Does my registration guarantee me a place?

No. There is limited capacity and the events may be oversubscribed. Tickets will be allocated randomly after the closing date and registration does not guarantee that you will be allocated tickets.

By registering your details you are eligible for the random draw. If you are successful you will be emailed after the registration closing date with a confirmation e-ticket. You will need to bring your confirmation e-ticket with you to the venue.

When is the closing date for registration?

The closing date for registration is 4pm on 21 April 2010.

When will I find out if I've been allocated tickets?

You'll be contacted by email after the registration closing date and will be sent an e-ticket. Please make sure that you've given us your correct email address.

I've got tickets for one of the live events – are my tickets valid for the filming of the TV show?

No. To apply for tickets to the TV show you can register at The Applause Store

I have access requirements – what should I do?

Please email sing@bbc.co.uk in advance to let us know so that we can make sure that your requirements are met.

How long will the event last?

The events will last for approximately two hours with a short interval.

Is there a charge to attend?

No. The events are free.

Does my ticket guarantee me a place?

Your ticket gives you priority entry. However, we anticipate that the events will be oversubscribed and as with any free BBC event we will over-issue tickets in case of cancellations.

Please make sure you arrive at the venue a minimum of 30 minutes before the start time to stand a good chance of getting a place. If there are any empty places 15 minutes before the event, these places will be made available to people without e-tickets.

I don't have a ticket – can I turn up on the day?

Priority will be given to people who have an e-ticket. However, 15 minutes before the events, any remaining seats will be opened up to people who don't have an e-ticket.

Do I need to bring anything?

You need to bring your e-ticket to enter the events. You may also be asked to provide proof of age or photo identification. You don't need to bring anything else.

Will there be refreshments?

There will be free water available at the events. Other refreshments will be available to buy during the interval.

Do I need to rehearse in advance?

No. If you want to warm up your vocal cords in advance you can use some of the BBC Sing online singing tutorials, but it's not a requirement and everything you need to know will be covered at the events.

Can I come on my own?

Absolutely. The events will be friendly and informal.

Can I bring my children?

Yes. The events are open to everyone. However, as the events are two hours long and involve active audience participation, they may not be suitable for young children. The recommended minimum age is eight. Any children under the age of 16 who attend must be accompanied by an adult who will be responsible for them at the event. If your child becomes disruptive we will ask politely that you take them out of the event.

Can I leave my children at the event?

No. Every child who attends must be accompanied by an adult who will be responsible for them at the event. The BBC cannot take responsibility for any children unaccompanied at the events.

I'm already a confident singer – can I apply?

Yes. The events are focused on beginners and rusty returners, but we welcome anyone who wants to participate. We hope that you'll enjoy the event whatever your level of experience.

I can't read music – does that matter?

No. The events are aimed at beginners and you won't be asked to read music at any point.

I'm tone deaf – can I come?

Of course! The events are designed for beginners and we're confident that by the end we can get you singing along loudly (and in tune).

Will I have to sing on my own?

No. The events are all about singing as part of a chorus, so you'll only be singing as part of a larger group.

Can my friends/family come and watch?

The events are focused on participating and everyone who attends the events will be encouraged to take part. It's unlikely that there will be room for a separate audience.

Will the event be recorded and broadcast?

The BBC will record at some of the events and may use some of the recordings online and on-air.

I don't live near any of the events – how can I get involved?

Download our free Over the Rainbow guide to singing here (1.7mb). There are online resources to help you get to grips with singing on the BBC Sing website.

I've got another question – how do I contact you?

You can contact the BBC team by emailing sing@bbc.co.uk

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